Just before moving into our new place, one of our furnaces stopped working and displaying an error code indicating an ignition issue. Called Reliable because of their rating and they picked up the call in the evening and dispatched techs the next morning. Rob and Rob showed up and examined the furnace and determined that flame sensor was not functioning. They didn't have the correct one with them at the time (apparently they had the wrong version) so they cleaned the existing sensor and got the system to work. They did not charge me for the visit since they did not have the correct part and would just charge the initial visit cost plus cost of the flame sensor when they had the correct one. Yesterday Jamie (who was covering from the older Rob who fell ill) and Rob came to replace the flame sensor and also fixed a few other minor issues with the furnace. So far everything seems to be working well. I found them to be both professional and honest and would recommend them.
- Approximate cost of services:
- $260.00
- Any advice to offer fellow homeowners facing a similar project?
- Only spend several hundred fixing an old furnace, otherwise it's probably worth getting a new one.