Energy Crew Moving & Transportation

Moving & Storage
Toronto ON M6P 3T1
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HomeStars
Moving & Storage
Energy Crew Moving & Transportation
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74%

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Reviews by rating (past 12 months)

Reviews for Energy Crew Moving & Transportation

Average customer rating:
7.9 10 (122 reviews)

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Jeff B.
Jeff B.
2 reviews Toronto, ON
10/10

Move

Staff were professional and friendly - they worked quickly and because of the quick move time I payed less than the negotiated estimate.

Approximate cost of services:
$300.00
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Company Response

Thank you for sharing this great feedback Jeff. It's been a pleasure working with you and we're happy you were pleased with the service.

iyanatucker
iyanatucker
1 review Toronto, ON
10/10

Moving from apartment to apartment

2 guys moved the contents of my apartment to a new location

They were friendly

Approximate cost of services:
$450.00
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Company Response

Thank you I-Yana! It's been a pleasure working with you and we're pleased to hear that the move went well.

agrecto
agrecto
1 review Toronto, ON
8/10

Move

Great job, quick, the only thing was they started a little later than scheduled but this New Year's Day, so I didn't hold it against them

Approximate cost of services:
$395.00
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Company Response

Thank you so much for this great feedback and sorry about the initial delay! We're very happy to hear that your move went smoothly. We wish you the very best in this new year!

caitlin
caitlin
1 review Brampton, ON
10/10

Moving

I was charged less then I was quoted. They were very fast and easy to work with. Other companies quoted much more for less services.

Approximate cost of services:
$409.00
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Company Response

Thank you so much for trusting us with your move yesterday Caitlin! And, thank you for sharing your experience! It's been a pleasure working with you! We're glad that you were pleased with the service you received.

JMM
JMM
1 review Toronto, ON
10/10

Moving

Although we were delayed by a snow storm from the night before, we did make up time. I profited from a promotion that they had when I booked where I had 3 men for the price of two, this guaranteed that I was able to finish my move in the time that was estimated. We were able to use the elevator on the other end at my new condo even though we were delayed and do so without any penalties. All in all we made up the time and because of the 3 men finished early and came in under budget. Much appreciated and they really delivered on their service. I would 100% use them again and recommend them to friends/family.

Approximate cost of services:
$400.00
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Company Response

Thank you so much for sharing your experience. We're very happy to see that your move went smoothly despite the weather. Happy holidays!

Cam in Toronto
Cam in Toronto
3 reviews Toronto, ON
1/10

Condo move was a nightmare

Almost everything went wrong:

- Booked me into the wrong day - only found out because I called later to confirm - so I didn't get the time I originally booked.
- Movers arrived over 4 hours late, at 10:50 pm (the time I had booked with the condo elevator was long gone.)
- A curtain rod disappeared in the move. I tried to get in touch with them about it but didn't get a response.

Very sloppy service and unapologetic about it.

Only good thing I can say is, aside from losing my curtain rod, the movers seemed to do a good job.

Approximate cost of services:
$231.65
1 of 1 people found this review helpful.
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Company Response

Hi Cam, thank you for sharing your experience. We're very sorry we didn't deliver the positive experience you expected from us. We've taken good note of your feedback and you can be sure that it will help us improve our service. We're confident you'll be very pleased with the service, should you choose us for your next move.

Brandon S
Brandon S
2 reviews Toronto, ON
10/10

Quick and Courteous GTA Move

Treigh was very quick to provide an estimate, and in responding to my inquiries. I had been in touch with a couple other, more highly rated moving companies, but decided to take a chance with Energy Crew because of the lack of a minimum charge. I've moved a number of times in the last five years, and have always been over-estimated on moving times; I've been hit with often outrageous charges for a "minimum" that is usually twice as long as the job actually takes. Although Treigh's estimate was generous (4-6 hours), I was only charged for the time worked (2 hours). This alone is worth 10 Stars, in my opinion.

On top of that, I was met with an additional mover on the service day that I was not expecting, which made the job all the more quick and smooth. The movers were friendly and professional. All three introduced themselves right away, and we did a walkthrough of my unit to briefly discuss everything to be loaded. Then I stepped out of the way and they were off with swift and careful efficiency. The movers shared friendly banter with me, and were never anything less than courteous.

Next time I move, Energy Crew will be my first and only consideration.

The only downsides:
-Arrival was 20 minutes later than agreed, but I was only charged for the actual time worked, so this was offset by the quickness of the job.
-An old lamp's glass shade was shattered, but I blame myself for not packing it appropriately; the crew was very apologetic.
-My couch didn't fit into my new unit, but the crew still tried as much as they could to make it work.

Approximate cost of services:
$250.00
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Jane in Toronto
Jane in Toronto
1 review Toronto, ON
9/10

Condo Move

With an extremely short lead-time, Treigh and the team at Energy Crew pulled out all the stops to make our move happen on a busy Friday in Toronto. Yes, the start time was compromised by rush-hour traffic but their efficiency, professionalism and grace-under-pressure composure was outstanding. The final tally was remarkably reasonable in terms of the original quote. We would definitely recommend Energy Crew's service.

Approximate cost of services:
$240.00
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Private User
Private User
Private User reviews Toronto, ON
4/10

Moving homes

Not happy with their service. I was a repeat customer and this time around they brought a small truck which did not fit my stuff. Also they did a slip shod job. Got my hardwood scratched on the stairs because they did not dismantle the bedframe. Also I lodged an email complaint and had no response whatsoever. It was completely ignored. Will never choose them again or recommend them for sure.

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

Nothing is more important to us than a repeat customer and it saddens us to hear that we disappointed you. We want all your moves with us to be seamless from start to finish. We hope you will give the opportunity to provide you the positive moving experience you've come to expect from us.

Sarah Longden from Port Hope
Sarah Longden from Port Hope
1 review Port Hope, ON
10/10

Move from Toronto to Port Hope

I have used the Energy Crew for myself and two other moves this year and can highly recommend their team as being professional, courteous and excellent to work with. Treigh and Junior were responsible for the administration and physical move respectively. The team was just great - and lived up to their name, even through a blinding snow storm on one of the early moves! I have recommended their services to friends and will continue to do so.

Approximate cost of services:
$3,200.00
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Company Response

Hi Sarah, thank you so much for trusting us your recent moves. We're happy to see that you were pleased with the service and thank you for this great feedback. It's been a pleasure to work with you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Energy Crew Moving & Transportation

Whether you're moving a couch to the basement of your house in Cabbage Town or relocating a 1-bedroom condo to Liberty Village, you're guaranteeing a great moving day with Energy Crew. We handle the burdens of moving so you can focus on what matters most to you. From start to ...
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