Energy crew is the worst moving company I've ever used. To keep it short, the movers were inexperienced, disgruntled, and rude. They attempted to plow all of my furniture into the truck to avoid multiple trips. Alot of the furniture ended up scratched and in some cases broken. Their lack of care for my things almost ended in a fight in the driveway of my new home. Their president of the company apologized for the behaviour of the movers and genuinely wanted to help fix things, but it was much too late at that stage.
You will save some money in using this company but it will never be enough to replace your damaged furniture. I would never recommend this company to anyone.
- Approximate cost of services:
- $300.00
- Company Response
Hello Jeff,
We couldn't finish reading your comment as it pains us to see how much damage was done to the perception you have of Us. As described, your moving experience was clearly not reflective of our level of service. We are sincerely sorry and deeply embarrassed.
As a valued customer, you deserved better—a lot better—from us. Nothing is more important than regaining your trust and all of us here hope that we'll have the privilege of listening to you and providing you the positive Energy Crew Experience you have come to expect from us.
Please call or email us with the details of your move and we'll be thrilled to be of assistance.
Hoping to hear from you very soon.
Sincerely,
Client Care