Choosing Inner City Moving was a terrible decison. The packers were very late and they did not pack our whole house, as they were contracted to. They did not pack things properly and we had broken belongings. The could not write English and so we do not know what is even in the boxes. The movers were late, banged up our furnature, and tossed around boxes of glassware like they were boxes of books. They did not put the boxes in the rooms they were marked for. They threw the furnature and boxes into the room leaving no space to move, and with a total disregard for our things. They expected to be fed all day. They did not fulfil their contract and then proceeded to charge us much more than the quote was. We payed for paking supplies and the materials were used boxes. The worst experience. Moving is not fun and using this company made it much worst. I would never, ever use this company again.
- Approximate cost of services:
- $0.00
- Company Response
The packers did arrive late that morning, and I apologized, but this had nothing to do with the fact they spent two 15 hour days packing a 3 bed room house. We had planed for only one day of packing. At the end of the packing and moving job, 3 full days had transpired. We caused $50 worth of damages. My insurance company refused to send someone out, so we paid for the damages. The issue here has nothing to do with having been late, nothing to do with any language difficulties, nothing to do with banged up furniture and tossing boxes around,(never happened) nothing to do with expected to be fed. (They offered to buy us pizza) and nothing to do with used boxes. However, it did have something to do with leaving no space, There was so much contents, we needed a 28ft truck that was loaded twice with 6 men. No room to move around in the house because of so many boxes and furniture and with less space in the new home. We did set up beds and furniture to the best we could given the conditions. we follow through with our part of the commitment. The part that was never followed previous to the pack and move, was the need to purge unnecessary contents. And that's what this is all about..
Wish they used there real names too..