Miracle Movers

Moving & Storage
Toronto ON M5A
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92%

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Reviews for Miracle Movers

Average customer rating:
9.3 10 (976 reviews)

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Sabrina Barusta from Etobicoke
Sabrina Barusta from Etobicoke
1 review Etobicoke, ON
10/10

Sabrina from Etobicoke

Never written a review on a website before but I feel it necessary to do so after my move last weekend with Miracle Movers. Before the move I contacted a number of companies that gave me varied quotes from hourly to flat rates. None of the companies gave me a good feeling. One of my friends emailed me a link to Miracle Movers. I gave them a call and spoke with Kevin. At the time he seemed way too good to be true. He was well spoken and very professional. I confirmed the move, fully expecting Kevin to be the typical sales guy. The movers he assigned for my move were young, clean cut and extremely courteous. As I watched them pack I was pleased to see that they had the perfect combination of speed and care as they worked. Being a Sunday you’d think you’d hear at least one complaint from the movers, but not only did they not complain, they never stopped working and had smiles the entire time. You all know it’s so hard to find quality service, but I couldn't have picked a better company. I would not hesitate to recommend Miracle Movers to anyone looking to move. The best part was Miracle Movers was the most reasonably priced company out of all of the companies I looked at. Wish everybody could enjoy moving as I did.

Approximate cost of services:
$400.00
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Company Response

Your experience as our valued customer is of utmost importance to us. Kevin, your crew and all our team members strive to provide friendly, professional and quality services. Thank you for letting us know how are are doing!
Diana Miller at Miracle Movers

Dan  from Toronto
Dan from Toronto
1 review ??? ???????, ON
10/10

These people are AMAZING!!

I had an amazing experience, couldn't be happier!! I moved many times and yet again just recently. Miracle Movers were great! They did a superb job. They worked fast and diligently. Although the movers showed up at our door without a phone call 30 minutes before their arrival, they were willing to wait in their truck until we were ready. I moved many times before and was really keen on getting professional experienced helpers. These movers really knew how to stack the boxes into the truck. I was so afraid the 24" truck wouldn't do the trick for all the stuff we have accumulated over the years, but they finished stacking in two hours and even had space left in the truck. I move frequently due to my job and would use them again without a doubt.

Approximate cost of services:
$320.00
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Company Response

Thank you, Dan, for sharing your experience with us so other can see how convenient and cost efficient we are.
Diana Miller at Miracle Movers

Aliki
Aliki
2 reviews Old Toronto, ON
10/10

Moving with Miracle Movers

Last weekend I had a nightmare move ahead of me - that is - until Alex and Serge showed up. I had asked for 7am move and was told that they’d be starting at 8am which was absolutely reasonable – but they showed at 7:30am for me all ready to go. Even though I was moving from a low ceiling basement apartment with a narrow staircase, to a second floor apartment with an almost vertical staircase all the way up – they had no complaints and didn’t pause for a second. They were extremely respectful of my time and belongings (the main reason I was hesitant to get movers in the first place) and could be trusted to move things in and out while I ran around doing my own thing. They disassembled and reassembled all of my furniture and throughout the entire process nothing was damaged at all – this was a surprise considering my dining table, desk, shelf, and display cabinet are all at least 90% glass. I was not very trusting going into this but I have to say that I am 100% happy with the results - thank you Serge and Alex for helping make my transition a piece of cake!

Aliki T. – Toronto

Approximate cost of services:
$400.00
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Jo Bo from North York
Jo Bo from North York
1 review North York, ON
0/10

Miracle Movers

DON'T use this moving company if you value good service. Used Miracle Movers last week for my move and regret it. First off, the movers walked all over my hardwood floors in the their snowcovered boots. They put 2-3 dents/holes in the walls while moving furniture which also meant that they ruined my expensive wood bedroom set. They also ripped my outdoor mat. To top it off when I tried to pay them I was told it was going to cost me a fee of 3% to use my card credit card when it says nothing about such fee on the website. It was then suggested to me to "go to the bank" but I refused considering it was a blizzard.

VERY unsatisfied and disappointed with my service if you even want to call it that.

Approximate cost of services:
$500.00
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Company Response

Hi! It is almost impossible to address an issue or respond accordingly to a review when it is posted by anonymous or unreal name. We are always open and ready to address any issue and reach a resolution immediately after its occurrence. I regret the fact that you did not take few minutes to contact us upon completion of your move and relay your concerns. Details regarding the additional 3% credit card administrative fee has been relayed to you in our booking confirmation email which was sent to you prior to the move. We always inform our consumers in advance of the methods of payment we accept, which is normally cash or interac e-transfer. Any exceptions to this will have to be approved by the office. All in all, I hope you are enjoying your new residence. All the best!
Diana Miller at Miracle Movers

scorchia in Tronto
scorchia in Tronto
7 reviews MISSISSAUGA, ON
8/10

Moving/storage

I was really worried finding a good moving company, hearing some horror stories of companies that damage your property or blackmail you to get more money.. But I read good reviews about miracle movers and gave it a try last year. Let me say, this year I'm going with them again:) great service, quick and careful with your belongings and very respectful. I think the price is good for the service they offer. Better pay more and be safe and happy.

Approximate cost of services:
$450.00
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Company Response

Dear Scorchia, thank you for your fine review. It has been great accommodating your move again this year. We will be happy to meet you again in the future. All the best at your new residence!
Diana Miller at Miracle Movers

alan dermody from Brampton
alan dermody from Brampton
1 review Brampton, ON
0/10

Move house contents from Mississauga to Brampton

Moved a 3 bedroom house of its contents from Mississauga to Brampton.
When loading up the truck they left a dint in the fascia of the house by hitting it not once, but with two different pieces of furniture.
Left the garden littered with cigarette butts.
After arriving at the house in Brampton they informed us that they had an accident - one of the legs on our king sized bed was snapped off. This was a new bed and had cost us about $1000 three months prior to the move. For compensation they said that the company policy was to pay 60 cents for a pound weight of the the damaged piece. This came to about $60. They then said they would offer $100. So much for the contents of the move being insured.
No, we won't be using their services again.

Approximate cost of services:
$700.00
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Company Response

Hello Alan! Miracle Movers always aims at delivering genuine customer service and excellent moving services. The incidents laid down in your review is contrary to the type of work we do. In order to better address your issue, I would ask you to contact me at dmiller@mmovers.ca with your real and full name which you booked your move with so I can pull up your profile. We do take responsibility of any issue as long as it is a valid one and it gets resolved and that is what makes us different from other companies.
Diana Miller at Miracle Movers

Vanisha from Toronto
Vanisha from Toronto
1 review Toronto, ON
10/10

Moved from NY to Toronto

I would just like to say how happy My family and I were with miracle movers! We moved from NY state back to Toronto December 2, 2012. They sent 2 guys, Michael and I cannot remember the other gentleman's name but they were both very professional and good at what they do. They arrived promptly on time and filled the 26foot truck so neatly with all of our items, we were amazed. They took very good care of our belongings and everything arrived safely without any damage. I want to thank Miracle Movers for the smooth move and would highly recommend them to anyone who is moving if you like fast, friendly, affordable service!! Thank again!

Approximate cost of services:
$1,950.00
1 of 1 people found this review helpful.
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Company Response

Hi Vanisha! Thank you from the heart for your thoughtful review. The entire Miracle Movers team is thankful for the opportunity to serve you have given us. It has been a pleasure doing business with you. All the best and happy winter holidays at your new residence!
Diana Miller at Miracle Movers

orly from Toronto
orly from Toronto
3 reviews Toronto, ON
2/10

WORST

- They showed up an hour late - which was already a big issue because of the moving elevator reservation times - they didn't give a crap! Then at 2:45 one of the guys actually said "we have to go, we have someone else booked that we will be late for" - excuse me? no one cared to be late to our appointment but being late to another is a problem for them?
- one of the guys was rude - beyond rude - disgusting attitude. He made me and my husband carry almost half the products.
- They actually said to my husband "we cant get your couch in the elevator so we are just going to leave it down stairs!" What!?!?!? So my husband had to go down and show these men how to do their job. Believe it or not - it fit. who knew. They were just lazy.
- One of hte men wasn't as bad so my husband tipped him but not the other guy.
- We offered them water and they left water botttles everywhere. They don't know how to use a garbage?
.

Review has 1 previous version
Approximate cost of services:
$300.00
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Company Response

The company expresses deepest regrets for any inconveniences caused during your move. You have witnessed the promptness the office acted with since your complaint was received. $35 was refunded with no hesitation in attempt to compensate for the inconveniences caused by the delayed arrival. We are upset because this incident is contrary to the type of work we do. It does not absolutely represent our 60 dedicated professional team members. We have already acted within strict disciplinary policy in regard to "the other guy". Moreover, we have fried and served for dinner all our movers to prevent further issues from occurring. It is to be mentioned that, notwithstanding the above, your crew finished the move within the estimated time framed and that your goods were delivered in good condition.
We wish you all the best at your new residence!
Diana Miller at Miracle Movers

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Miracle Movers

Since 1992, Miracle Movers Toronto has provided thousands of satisfied customers with customized, comprehensive moving services across the GTA and Canada. Whether you're one person moving into a bachelor apartment or a midsize company moving 100 employees into a new office, our experienced, enthusiastic staff is ready to help you out.

In addition to providing basic transportation services, we can visit your home or office before the big day to plan the most efficient move possible, create a floor plan of your new destination so that you know precisely where your items will go, and even help pack - or provide boxes, padding and plastic wrap if you'd rather do so yourself. With satellite offices across Canada and partners around the world, we can then accommodate moves of any distancccommodate moves of any distance to any destination, including the USA.

At Miracle Movers Toronto, we pride ourselves on providing outstanding customer service: more than 80% of our customers are from referrals! Call us for free advice and quotations today!

We're social:

https://www.facebook.com/mmovers.ca
https://twitter.com/MiracleMoversCa
https://www.google.com/maps/place/Miracle+Movers

CATEGORIES
Moving & Storage
SERVICES
Residential moving services. Packing services. Local moving. Long distance moving. Cross border moving. Office relocation. Furniture packing. Packing supplies. Storage. Last minute moving. Flat rate quotes.
WEBSITE
https://www.miraclemovers.com/
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
75
PAYMENT METHOD
Visa, Master Card, AMEX, Interac, cash
MEMBERSHIPS
IAM, BBB, CAM
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
2 hours
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.