DON'T use this moving company if you value good service. Used Miracle Movers last week for my move and regret it. First off, the movers walked all over my hardwood floors in the their snowcovered boots. They put 2-3 dents/holes in the walls while moving furniture which also meant that they ruined my expensive wood bedroom set. They also ripped my outdoor mat. To top it off when I tried to pay them I was told it was going to cost me a fee of 3% to use my card credit card when it says nothing about such fee on the website. It was then suggested to me to "go to the bank" but I refused considering it was a blizzard. VERY unsatisfied and disappointed with my service if you even want to call it that.
- Approximate cost of services:
- $500.00
- Company Response
Hi! It is almost impossible to address an issue or respond accordingly to a review when it is posted by anonymous or unreal name. We are always open and ready to address any issue and reach a resolution immediately after its occurrence. I regret the fact that you did not take few minutes to contact us upon completion of your move and relay your concerns. Details regarding the additional 3% credit card administrative fee has been relayed to you in our booking confirmation email which was sent to you prior to the move. We always inform our consumers in advance of the methods of payment we accept, which is normally cash or interac e-transfer. Any exceptions to this will have to be approved by the office. All in all, I hope you are enjoying your new residence. All the best!
Diana Miller at Miracle Movers