Dave Marcotte Foundations

We're normally sceptical of most contractors in Ottawa, as we've found them to be unreliable, not client focused and overpriced relative to the quality of their work. However, we would fully recommend Dave and his team without any reservations. We moved into a new place last year knowing that some foundation work was needed. We got quotes from five different companies. Dave's quote fell in the middle range and was well written and intelligible and provided clearly laid out options (first star). He also invited me to pop by anytime to check out one of his ongoing jobs nearby, a transparent move that helped to earn my trust and demonstrated an impressive level of client service and understanding. I stopped by with no warning one day with my young son and found his friendly crew hard at work, two of them dedicated just to cleaning up the site as others did the actual foundation work. They took the time to explain what was happening, how it would be similar to our job and were kind and appropriate around my son (second star). Because of some bad weather, the work on my house was done intermittently and Dave was in regular contact, keeping us updated and responding promptly via text to all of our questions (third star). Neighbours who are home during the day were so impressed by their observation of Dave's crew and clean up throughout that they'd frequently come up in the evenings to let me know what a good job they seemed to be doing and asking if we agreed - which of course we did (fourth star). After the actual foundation work was done, it turned out that one of the sub-contractors Dave had booked on our behalf for our interlocking had forgotten something. Dave quickly apologized and took care of having it fixed, with no fuss or inconvenience to us (fifth star). In our 14 years of living in Ottawa, this was easily the best experience we've had with a contractor. Dave - I've been meaning to write this up for a while. Sorry for the delay and thank you again for the quality work and your professionalism. You made what could have been a stressful experience a breeze! I don't like putting my name up on social media, but I think this review gives you enough details to know it's us :) (Sandy Hill, October 2016)