Drain Com

Waterproofing
Mississauga ON L4W 2M2
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HomeStars  >  Plumbing in Toronto  >  Drain Com  >  Basement Reno - Complete Drain replacement, Concrete pad, Weeping system
Gus
Gus
5 reviews Toronto, ON
10/10

Basement Reno - Complete Drain replacement, Concrete pad, Weeping system

We brought in Toni and his crew from Drain Com. Excellent service and install. Although we ran in to a few complications Toni was such a pleasure to deal with. His attention to detail and patience, additional work , knowledge, communication and overall professionalism has certainly won us over as loyal clients. Can't say enough about his communication throughout the project. Very responsive to all our questions day and night and he took the time to educate us. Crew was on time and clean. Serghie, the foreman (hope I spelled your name correctly) was amazing. Such attention to detail and work ethic. He too shared his knowledge and took his time with all tasks to make sure the work was done correctly. His communication and thoughtful assessments eased our minds during the project (btw, your English is perfect!). Santina at head office was soo patient with us and made every effort to also share her knowledge and clarify any questions we had. With such a stressful project, Toni, Serghei, Santina and the crew made the experience very easy to understand which certainly eased our minds. Highly recommend! Thanks Gus and Ana

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank You for your review!!!

Previous versions of this review:

Gus
Gus
5 reviews Toronto, ON
8/10

Basement Reno - Complete Drain replacement, Concrete pad, Weeping system

We brought in Toni and his crew from Drain Com. Excellent service and install. Although we ran in to a few complications Toni was such a pleasure to deal with. His attention to detail and patience, additional work , knowledge, communication and overall professionalism has certainly won us over as loyal clients. Can't say enough about his communication throughout the project. Very responsive to all our questions day and night and he took the time to educate us. Crew was on time and clean. Serghie, the foreman (hope I spelled your name correctly) was amazing. Such attention to detail and work ethic. He too shared his knowledge and took his time with all tasks to make sure the work was done correctly. His communication and thoughtful assessments eased our minds during the project (btw, your English is perfect!). Santina at head office was soo patient with us and made every effort to also share her knowledge and clarify any questions we had. With such a stressful project, Toni, Serghei, Santina and the crew made the experience very easy to understand which certainly eased our minds. Highly recommend! Thanks Gus and Ana

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?