Basement rough in and plumbing to main floor powder room w/ new stack
We were building a main floor bathroom and basement full bath on the other side of the house from where the existing bathrooms were. Draincom sent someone over for a quote, who not only took a good look for us, he put a camera snake down the drain and marked out on our basement floor where the existing drains were for free! We only needed help doing the drain work, as I already had the tools and equipment to run the supply lines. We booked Draincom in a few days later. A delay on another job pushed back our job a day or two but once it got started they finished in 2-3 days (as estimated). The guy who did the estimate even stayed until 8 or 9pm that night to finish up some minor work to make sure they didn't have to come back the next day.
These guys were having a blast, singing songs together while digging through mud. Very courteous guests in our house who covered up the floors to protect them from damage as they walked in and out. It's been 1 year and we have zero drain issues. My only complaint is that they used that red tuck tape to hold down their tarps, which left behind red marks on the floor (came off easily with some Goo Gone). Will definitely hire these guys for the next project.
- Approximate cost of services:
- $5,800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.