Drain Com

I just wanted to let you know what a wonderful experience i had using Draincom to treat our basement. Each aspect of the job was handled with expertise and professionalism.Our basement was a difficult project and required many visits to measure dig sample areas, and plan the process. Through each phase, i always felt my questions were answered, my concerns addressed, and my understanding was ensured. Every member of your team distinguished themselves. Mike served as an excellent introduction to Draincom and resource for other vendors. Carl did a great job in the initial planning phase. His crew went on to plan the project with my plumber, and nicely executed the timing of the job-which resulted in little impact on our family life. I was always able to reach Carl when necessary, and he was very timely at returning my calls. Carl did a superb job fielding my endless questions. His professionalism was outstanding. I always felt taken care of and most importantly,that my concerns were heard. The customer service at Draincom is simply outstanding-and should serve as a model of other companies.