Post almost 2 years after our installation this is an update to my review. We had our pavers done all around our house. We were happy that Synergy accepted our project so late in the year during a busy time. Once completed we were very satisfied with the results. The crew worked very hard to get this done for us on time and they did.
When it rains the water flows away from the house just like its suppose to. The leveling of the pavers was perfect. In the winter no issues shovelling snow. We used pavers from Permacon, charlston model which have a life time warranty. We are currently having some issues with efflorecense stains on the pavers that have not gone away, Permacon has been notified. When you order stone these stains are very common and cleaners can be used to help the problem before staining them.
I am have Contacted Danny who helped us create our project to fix some minor repairs that where required during our 2 year warrenty period. Unleveling of the upper drivway repaired and edge restraints installed.
The repairs where done quickly and before winter, which again was greatly appreciated.
The only reason why this is a 7 is because i feel greater care could have been taken during the repair and instalation, some stones where very minorly damaged and only noticable by me. This is common when stones are removed and placed again. Im also dealing with efflorecense which is not the installers problem but permacon product issue. I wish we had ordered more stones so that bad stones would have been easily replaced. Unfortunatly there was only so much they could do. 3/5 even though the installers where amazing there was some minor mistakes which where replaced and repaired during warrenty . the cement work was satisfactory. A smother transition with less errors would have made this a 4/5. But im really happy they came and fixed things up.
The company is very good, initial work is great and they will fix anything during istalation to make the job perfect for you. they are very clean and never left a big mess. 4/5 We are extreamly happy with our new living space and have hosted many parties. We are spending much more time outside now with our new BBQ Station and Hot tub. Thank you Danny for all your help and thank you to your workers for creating our dream outdoor living space.
Since today is raining outside i will provide photos very soon.
- Approximate cost of services:
- $30,000.00
- Company Response
Thanks Luciano for the review
We are all pleased with how you project turned out.
You were easy to work with. The repairs needed were taken care of and the job looks like new again. We strongly stand behind our 24 month guarantee. Please call again with any concerns as they will be addressed.Daniel Cabral
Design Consultant and Project Manager
Cell : 647.999.5443