Easy Moving Toronto

Formerly Trans Moving Toronto
Piano Moving & Tuning
Toronto ON M4W 3G9
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Reviews for Easy Moving Toronto

Average customer rating:
8.6 10 (239 reviews)

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ps
ps
1 review Coquitlam, BC
0/10

Never Ever even Consider them !!

Absolutely unpaid and genuine reviews you will get about them...Took their service for long haul transit from BC to Toronto. Absolutely unprofessional and ethically impaired company. The manager Yuri is an arrogant and rude. Delayed our material for over a week . Exchange of over 50 emails to get our stuff with over 20 phonecalls all falling to deaf ears. They have zero ethics for any commitment given by themselves. Once you fall in their trap or a contract they will abuse it and not keep any ethic to the merit of the contract. A Big fat ZERO FOR THEIR SERVICES !!!!! NEVER TAKE IT !!

Approximate cost of services:
$4,500.00
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Company Response

Dear PS,

Thank you for taking the time to share your experience. We deeply regret that your move from BC to Toronto did not meet your expectations, and we sincerely apologize for the delays and communication issues you faced. It’s clear we did not provide the level of service you deserved, and for that, we are truly sorry.

We understand how important it is to honor commitments, especially during a long-distance move, and we apologize for any lack of clarity or professionalism you experienced. We are reviewing this situation internally to address the concerns raised and to improve both our customer communication and service reliability.

We value all feedback, whether positive or negative, as it helps us identify areas for improvement. If you would be willing to discuss your experience further, we would appreciate the opportunity to make things right.

Best regards,
Easy Moving Team

college student
college student
1 review Old Toronto, ON
0/10

These movers are terrible

THIS IS A COMPLETELY UNREASONABLE PRICE FOR A MOVE THAT IS LITERALLY A 5 MINUTE DRIVE. terrible experience, took advantage of 2 college girls and charged them double the quote. For a professional moving company they were unaware of the pride parade on our street postponing the move and charged us for the second day despite this being out of our control and an unforseen circumstance. Charged prices over the hours worked and when we asked them for evidence of these prices yuri did not reply. if you are a college student or looking for cheap movers DO NOT TRUST THIS COMPANY!!!!!

Approximate cost of services:
$1,777.00
1 of 1 people found this review helpful.
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Company Response

Dear Student,

Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment you experienced during your move. We understand how upsetting it can be when the final price exceeds expectations, especially when unforeseen circumstances like the pride parade impact the timing.

While we strive to be fully transparent about our pricing and charges, it’s clear that there was a breakdown in communication, and for that, we are truly sorry. We regret that this led to confusion regarding the charges for the second day. In situations like this, we aim to provide flexibility, and we apologize if this was not offered or communicated effectively.

We take your concerns seriously and would appreciate the opportunity to discuss this further and review the situation. Please feel free to reach out directly so we can work towards a resolution.

Best regards,
Easy Moving Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Great service

Good service, on time, hard working movers easy to deal with and would recommend them.

Approximate cost of services:
$1,300.00
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Private User
Private User
Private User reviews Guelph, ON
10/10

Moving & Packing service

I want to share my moving story with this company. We have booked a date of August 12, 2023. The movers were 30 minutes late, but the driver warned us about it, so everything was OK. The move itself was generally on the level and in 5 hours the movers did their job. The owner asked to evaluate their work and leave an objective review.

Approximate cost of services:
$799.00
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Irene in Toronto
Irene in Toronto
0 reviews Mississauga, ON
0/10

Unprofessional and Rude. Avoid at ALL cost

I have undergone multiple cross-continent 40-foot container household moves and never had any problems. This is the worst experience I've had!
I need to move my furniture into storage for 1 week for floor renovation. At the same time, I'm shipping my baby grand piano to my son in Saskatoon.
I stressed many times that I have a LOT of stuff, collectibles and breakables and requested that the packers pack them for me. I'm prepared for pay for the time and service and reserved for a 2-day move. I planned to have the breakables lightly packed and left in the kitchen where there's no renovation - to save time and material. No one ever came to check out the things.

DAY 1, the movers came with NO packing material, no boxes or even paper! They said no one told them! So they just moved some furniture.
They demanded e-transfer of payment of the day's service that night.

DAY 2, they came with huge Rubbermaid boxes and I questioned if they were ok to leave these boxes in my house for a week. After unsuccessful communication with these non-English speakers, I gave up and let them do whatever. Their truck was too small and cannot fit all my furniture. So they left most of those in the kitchen and took the boxes away. Another demand of immediate payment that night.

DELIVERY DAY - they demanded immediate e-transfer of payment early in the morning and virtually threatened that they will not unload unless money received! Even though they have my piano in their hands. I had some problem with my phone and the computer was "packed". But they will not take cash or cheque! If my daughter-in-law was not there to help, I can't imagine what they'd do.
No more Rubbermaid boxes were found! They delivered many large-size cardboard boxes (which they charged), not of the highest quality and some seemed used. Obviously they repacked the stuff from the Rubbermaid boxes. On opening the boxes, I found that they've just dumped contents of several desk drawers into one, and glass picture frames were not protected at all! Some things were not found to-date! Some cabinets were just moved with all contents inside. Of course they were badly shuffled around. My white fabric headboard now has black finger prints. The 2 bed bases (with drawers) that made up a king size bed were put together without removing the plastic wrap that went around them top to bottom. I have no way to lift the bases to get the plastic from underneath so now I have pieces of plastic sticking out from under the bed.
I would have written this review 6 month's ago if the piano was not in their storage!

DELIVERY OF PIANO - only 1 day advanced notice was given for the delivery. Their man drove the truck from Toronto to Saskatoon and apparently they have already left before letting me know, despite my request of an expected delivery date. On arrival, they again insisted on immediate e-transfer of payment before they would deliver. I totally understand that only 3 steps were included in the move and additional steps cost extra. But the movers would not negotiate, insisting that we haven't paid for the extra steps and left the piano just inside the house without the assembling service promised. No answer to our e-mail complaints.
The company has different names, one of them is Easy Moving. This Yuri is VERY RUDE and would not talk on the phone but insisted that everything has to be emailed. Even when I delivered some stuff to their warehouse, I had to email him to open the door!

Approximate cost of services:
$10,400.00
1 of 2 people found this review helpful.
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Company Response

Dear Irene,

Thank you for taking the time to share your experience. We are deeply sorry for the numerous issues you faced during your move and sincerely regret that we did not meet your expectations. We understand how frustrating it must have been, especially with such valuable and delicate items involved, and we apologize for any added stress this caused.

It’s clear that there was a significant breakdown in communication regarding the packing services and materials. This should have been planned more thoroughly, and we regret that our team arrived unprepared on the first day. We also apologize for any inconvenience caused by the payment demands and the limited flexibility with payment methods.

Regarding the handling of your piano and other belongings, we are especially sorry to hear about the lack of care shown in packing your fragile items and the condition of your furniture upon delivery. This is not the level of service we strive to provide, and we will be reviewing our processes internally to ensure that these types of incidents do not happen again.

We take all feedback seriously, and while we regret that your experience was not a positive one, we are committed to improving our service based on customer experiences like yours. We would appreciate the opportunity to further discuss your concerns and address any unresolved issues. Please feel free to reach out to us directly, and we will do our best to make things right.

Best regards,
Easy Moving Team

Emily Josh
Emily Josh
1 review Barrie, ON
10/10

Moving in Toronto

Thanks to the guys for a great move. Arrived on time, everything was packed, neatly laid out in the truck and set off. After lunch, all my things were delivered to the new address. I am very grateful to the team for their professional help.

Approximate cost of services:
$399.00
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Lisa Ogunge
Lisa Ogunge
1 review Calgary, AB
10/10

Moving from Calgary to Toronto

The guys helped us move from Calgary to Toronto. We were moving at the last moment and we were very lucky that we jumped into the last car. All our things were delivered on time. There were no additional payments (which others write about), since I specified exactly what I sent. I recommend the company for long distance moving.

Approximate cost of services:
$1,199.00
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Darren W.
Darren W.
0 reviews Toronto, ON
10/10

Piano moving in Toronto

The piano was delivered from the store and raised to our house on the 4th floor. There was no freight elevator in my building, so I had to carry it up the stairs. The strong guys from this company coped with their work perfectly!

Approximate cost of services:
$300.00
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Private User
Private User
Private User reviews Ottawa, ON
0/10

Company is a REMMACS

Gen Manager-Yuri and wife Daria sent invoice of flat rate 4,300. After all stuff were picked up, they changed the invoice with a balance of $7,811.00.
One of the movers was very nice but very unprofessional as they dont have something to cover their dirty boots, they came in around and didn't care to step on the carpet.
Upon receiving the new invoice, I emailed and asked the location so Uhaul can pick our stuff as everything at Uhaul for 2 van containers cost us only $ 5,150. But
email has no response, and I called many times to the phone on the website and Daria said she doesnt know the location and said Yuri is on vacation to UK and will answer the email when he wakes up but since Dec 27, until now Jan 11, 2023 emails I sent are not answered.
Yuri called me when I mentioned on my email to ask help from the Police. He said he will give me discounts for those items bed and dresser that he double billed and he said the truck is already on the way, which is not true, and will deliver by Jan 5. I told him, he cant deliver that date because the position of the house is Jan 9 as stated on my first email.
He called again on Jan 5, saying that the stuff will be delivered on Jan 6 or 7 and I said no, should be Jan 9 and he said, ok i will put your stuff in our storage and be delivered after 2 weeks.
Then he called again Jan 7, 2023 and said the truck will be there Jan 9 at 8 am and I said no after 1:00 pm. He
insisted that the truck will be there by 8am and he will charge me 100.00 hr for waiting (cant remember the exact amount)
When we arrived to the house the truck was already there. The driver came out (I believe he is Yuri) , same person who came to the house with the other mover
. He told us to call the office for the payment. We negotiated for the payment as the money in the bank is not yet available but they want the money upfront before our stuff will be downloaded. The driver took a picture of oir house and left.
We went to the bank, I called and got a bank draft
amounting 7,811.00. My husband and agent spoke to Yuri but he refused to accept the bank draft as he wanted money transfer (interact) . We explained that interact has a limit of 3,000 per day . He said I want wire transfer but he did not provide a bank information. Our first night was horrible having 2 yr old grandson, all
of us 5 adults slept on the floor nothing on even blankets.
The next day, we tried to call the same number and spoke with Daria involving the bank teller. They dont want cash, they dont want 50 50, they want transfer the money first. After money has been transferred, I called and no answers on both numbers. We end up sleeping on the floor again for the 2nd night. Today Daria said, the money is still on hold and will only give us the access of our stuff one the money is available they should understand now how the bank works instead of hostaging our belongingsyou can see how these kind of
people, taking peoples money upfront.

Approximate cost of services:
$9,310.00
1 of 1 people found this review helpful.
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Company Response

We are sorry to hear that your experience did not live up to your expectations, we are always trying to better ourselves to provide the best possible customer service. To respond to your complains, everything you mention such as extra charges, payment method, payment before unload, wait time etc; these were all terms that you read in the contract that was sent to you prior to your booking and which you signed for. We are happy to provide a copy to anyone interested. Your move was happening during the holiday season, which is when most offices are closed. We tried our best to answer your calls and emails during these times. Again we apologize for any inconveniences, however all of your complains were outlined in our terms and conditions, we delivered all of your belongings and the job was complete. We can offer you a discount for any future move, please reach out if our offer may interest you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great experience

The order was placed just 2 days before the move. The truck and movers arrived at the appointed time, worked quickly and accurately. As a result, the move was easy and without problems. Thank you, I advise everyone to use the services of Trans Movers

Approximate cost of services:
$499.00
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More about Easy Moving Toronto

Easy Moving Toronto company Our company was founded in 2001. Our movers carefully and delicately move your things, whether an office or apartment relocation. You will come professional and experienced movers. Usually, the next moving is fairly flat mixed feelings: a feeling of newness and hope for a new life, ...
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