Was a bit hard to get an appointment, they seem really busy, but that's generally a good thing. Came on time, finished in a good amount of time (even with all our questions :) ). Very helpful. Took the time to answer all our questions and recommend changes we can make for a more efficient and balance-loaded AC. They did forget to cover the holes they put in the furnace but after calling them they came the next day no problem and covered them up.
They were extremely informative and patient and you can tell they genuinely care about the customers. Especially the owner ihsan.