I found them on Groupon looking for duct cleaning services. got the package of 79$ including 10 vents or returns, dryer vent cleaning. well i had 13 more vents extra which costed me 10$/vent. On top of it i asked to include the central vacuum cleaning which costed me another 80$.
I've done this for the first time threfore i can't really compare the service with any other company but boy i was pleased. The crew knew their stuff and they were very proffessional. Obviously because i was doing it for the first time i was flooding them with questions. A couple of comments on something which i think they still have to improve either the company policy or rulles:
- the dryer vent was in the bck yard pretty high so they were thinking to bypass it, i volutered to do it. they still chanrged me but were a bit flexible at "checkout".
- the central vacuum cleaning costs 80$, one of the crew said they could do it for 80 as i'm getting already a package from them. at the end they chanrged me anyway 80$ (and i totaly overlooked that).
other than that i am pleased with the quality of their services, technical skills and atitude. I would definetly call them again and recommend to my friends.
- Approximate cost of services:
- $290.00
- Company Response
Thank you for taking time out to leave us a review. It is very rare if we would not able to provide a service. If the dryer vent is at a place where we can not reach or quite high and we would not able to do it and if we have offered it free with our service, customer always can take another service instead.
As your package came with free dryer vent cleaning, we did not charge you and you did not pay for it to begin with as it was a free service included in your package. As for central vacuum cleaning, it is $80 and all our service prices are on our website.
I am glad that you are satisfied overall. We also would like to thank you for choosing Duct Care for your Duct Cleaning Service. We really appreciated your business.All the best,
Duct Care
647-376-7678