Victorious Carpet Installation & Repair Services

We needed to replace our old carpet on 2 sets of staircases in our townhouse. I found Victorious Flooring while searching internet for good customers’ referrals. Now I am glad to join the company of their happy customers. I was impressed by Mark’s business style – his high professionalism, punctuality, following-up on promises and “no pressure” sales technique. Mark’s crew was also outstanding – Al, who performed installation, was very polite, accurate, and confident in what he was doing. We enjoy our new carpet and will definitely deal will Victorious Flooring again when needed and recommend them to our family and friends.

These guys did a great job installing carpet in my basement. The underlay and carpet they sold me is top-notch, and I believe I paid a very fair price. Their installation work was exceptional. Mark Aydin was very professional, and he truly understands good customer service.

It was very easy deal with this company. They were on time and on schedule. The work done was very good quality. The price was quite reasonable. I would definitely recommend them to others.

My wife and I needed new carpet installed in our basement in December. Unfortunately, being first-time homeowners, we didn't know that Christmastime was a busy season for the carpet installation business. My wife called two or three places on the recommendation of family. The cheapest quote that we could find for a good-quality carpet was around $2500; on top of that, everyone she spoke to said there was no way that they could get our job done until at least three weeks later. The Victorious team were very accommodating with our tight timelines, they came right to the house to show us their samples and made recommendations as to what type of carpet would best suit the space and its intended use, and installed it professionally - and all for at least $1000 less than the other quotes. Al, the installer, not only put down the carpet, but he went above and beyond by making sure that, at the spots where the carpet met up with other types of flooring, the transitions were done properly. Their post-installation follow-ups were also a nice touch (just checking to make sure that everything was to our liking). We have already recommended Victorious to friends and family since everyone who comes to the house immediately exclaims over the awesome, cozy, rich-looking carpet. We gladly recommend them again here on HomeStars.com, where we found them.

We called on Mark to get an estimate for our carpet in the basement that needed to be stretched along with a few other minor carpet repairs. Mark is extremely knowledgeable about the carpet/flooring industry and was very professional. His team came in on time and did a great job, leaving absolutely no mess as well. I will be using this company in the future and would strongly recommend them to anyone because they offer terrific service with competitive pricing and top notch quality work.

Although there was a confusion on the scheduled time from the Victorious Flooring team as to when our services were to begin, when the guys did come to do the work they were very efficient, and did a wonderful job. Also they were very polite and apologetic for the time confusion and Mark adjusted the quoted price accordingly due to time discrepancy and any inconvenience that occurred. We were very pleased with the result and will definitely call Mark again for any future flooring services we may require.

Contacted Victorious for basement carpeting. Mark provided education and guidance on his sales call and did not try and "upsell." His quote was competitive, and the installation job better than expected. Mark showed up during the installation to check on how it was going, and within one hour after the installers had completed the job and departed, Mark called to follow-up and find out if we were happy. We were.

This is a company that services the customer and has integrity. Highly recommend Mark and his crew at Victorious.

We have had squeaky stairs since we moved into our house 5 years ago. It became more of an issue since the birth of our daughter and we would often wake her up when we used the stairs while she was sleeping. We found Mark's company on the internet and he came to our house quickly after speaking to him to give us a no obligation quote on the work. His professionalism at the time was impressive. He was honest, reliable and did not have any pressure sales tactics. While he presented us with a reasonable quote, we decided to put off the work. Even when discussing this with Mark he was extremely professional and understanding. A few months later we decided we wanted to invest in this project and had no hesitation in calling Mark. He returned to our home to look at the stairs and based on the time gap from the original quote, he was able to still honour it, and he provided us with all of the necessary documents for working in our home. His team showed up on time, they were extremely kind, respectful of our home, professional and a pleasure to work with. The best part is - they fixed our stairs! We no longer have squeaky stairs! Mark came by while the work was being done and returned the following day once the work was complete. Mark ALWAYS managed our expectations, was extremely fair, professional and an absolute pleasure to work with. His customer service is excellent and he really went above and beyond our expectations to make sure we were happy and comfortable with the work being done. We are also having Mark's company install carpet on our basement stairs later this month. We have 100% no hesitation in recommending Mark and his company. If you want reliable, professional, fair and honest service - there is no need to look anywhere else.

With our high traffic office environment we were looking for something inexpensive and cheerful looking resilient flooring. First it started as a DIY project but didn’t take long to give up. I called Mark at Victorious Flooring. From picking up the phone and finishing the job everything was seamless. We had a tight deadline to finish the job and everything had to be done after hours. Mark had a troop ready for the evening and was able to finish the floors in one evening and came back the following day to finish the trim work. We are very happy with the work, many thanks to Al and Jay for their excellent job.

I was very impressed by Mark at Victorious and the men that came to do the installation. Mark was very prompt in coming to give a quote and then following up with the installation. His price was considerably less than the other company I had quote and he was very courteous and helpful as were the men that came at 10:00am and worked until 8pm. I was very pleased with the end result and highly recommend Mark and his team at Victorious.