We called in Victorious after our general contractor said he couldn't work with our original carpet installers (personality conflict). Mark was a little tempermental and ridgid in his ways (conflicted with our designer), but he certainly knows what he is doing and likes to do things his way because it results in quality work. Once the guys came in, they were quick and careful. I would have liked it if they would have removed the rest of the unused materials though. After two years, we have no issues with the carpet install, no threads loose or edges coming up. Mark may be very opinionated and moody, but he was very competant.
- Approximate cost of services:
- $350.00
- Company Response
Hi Steven, Hi Judy.
Thank you for your review and time. Yes, the installation was done almost 2 years ago (October 5th 2009). Unfortunately your basement project was quite complicated since I had to deal with you, your contractor and your designer to coordinate things as requested. On my first initial job site inspection I had clearly listed step by step what needs to be improved prior the carpet installation. I had to take control after seeing that things were not done at your benefits. My argument was with your designer and your designer’s contractor to protect your overall benefits and refusing to do the job as they want it to be done. The result has and will continue to meet your quality expectations with our life time labour warranty. Please feel free to contact me at anytime if you have any questions or concerns in regards to our services. Best Regards,