Contacted Ampac because of good work they did at my old house over 20 years ago. No one answered the office phone, but Giles was good at answering his cell phone (his number was on the business card). However, Ampac was very poor with followup. Sure the weather was bad this spring and may have caused some delays, but not what I have experienced. I was originally told that work would commencement before the end of the first week in June. Two weeks after that, I called and asked again. Giles said it would begin before the end of the second week of July. A week after that, I called again and was told he would consult his schedule and call me again the next day (that was yesterday). No call arrived, so I am now 6 weeks behind schedule and looking for another company.
- Approximate cost of services:
- $2,700.00
- What could this company do to improve their services?
- Hire someone to answer the office phone.
- Any advice to offer fellow homeowners facing a similar project?
- Look for another company, unless you have some time to wait.