Handyman Paul-No Longer in Business

I have a 7 foot by 4 foot mirror that was installed my home's previous owner. It had a large crack in it and I wanted to remove it so my son would not catch his hands on it. I called Paul and he was able to come the same day to remove the broken mirror (which was glued to the wall). Paul also patched up the marks left behind.

I called Paul on Tuesday for a quote and he was able to come by the next day to install a large shelf onto a concrete wall in my condo. He was on time and courteous. Since I lack any handywork knowledge, Paul even took the time to explain what each of the tools were meant for and answered every question I had - I'm curious by nature so I had many! I would definitely recommend Paul to friends.

We have used Paul in the past for many small job in the house. Our family is very busy and we generally need someone to come at odd times and at short notice. Paul's work is consistantly great and his overall approach is professional. I find hom kind and honest

-REVIEW-

Paul came to my home January 8th, 2009. He is probably 6 ½ tall and big. I called him for 3 issues.
#1. A leaky bathroom lavatory
#2. An old thermostat that needed to be replaced.
#3. A bath tub that had leaked once almost two years ago but never happened again since then. I just had been asking around about this leak since then because I had no clue of why and where it leaked.

#2-He broke the old thermostat’s wire while he was testing what he could do about it. I didn’t say anything to him because the job was beyond his scope anyway.

#3-Paul damaged the overflow and waste of bathtub to leak while opening the strainer and closing back in. He dismantled the bathtub shower set and concluded that bathtub strainer was the problem to be fixed. He unscrewed the strainer from the waste with a great deal of strength and put it back in the place after putting plumber’s tape and silicone on. He said he fixed it and left my place. I was planning to tighten the strainer a bit more after him but it felt tightened enough by Paul so I didn’t do anything.
In two days, my basement tenant called me for their ceiling was dripping hard. I went down there to find the ceiling below the bathtub that Paul claimed to fix was leaking. I got a plumber and the plumber said that the strainer was opened without being supported from the below so the waste and overflow turned together with the strainer to be twisted open. Paul made this new problem instead of solving old problem. It cost me $500 to get the twisted open overflow and waste and repairing the drywall that had to be opened and closed back. What is more frustrating is that Paul doesn’t seem to have any clue of what he did.

I could not stand Paul’s unprofessional attitude to his work. When I called Paul to complain about the new problem, he shouted at me, “Don’t call me again. Such a thing can happen. It is normal.” I couldn’t believe my ear. He called me later to offer refund but again shouted and swore at me. He cursed me with 4 letter words and called me names.

I think he should have come back to my home and find out what happened and what went wrong. Instead, he tried to avoid his responsibility and get away with his unprofessional work ethic. Not only will I never hire or recommend him to anybody, I will sue him for damage he did to my property to the small court.

Stay away from Handyman Paul. He seems to be a good person but he changes if something goes wrong. He is just irresponsible and unprofessional.

I am selling my house and needed some odds and ends completed to freshen up the place. Paul was focused and got the job done quickly and also gave me some good tips while he was there. Very nice young man and I will use him again

Basement bathroom renovation was a pain for me with leak pipe from powder room to basement. He fixed it and also upgraded my basement bathroom. I will recommend him to others. Sometime Paul needs to give some discount :)

I contacted Paul to help with some simple items around the house, he returned my call immediately, quoted his rates and provided an estimate. I found him to be straighforward and easy to deal with. The work was done quickly and well.

I called Paul to install a closet organizer in my main bedroom and complete some other small jobs. He was prompt to return my calls and completed the project professionally and on time. I felt Paul was honest in his approach and I would use him again

I contacted Paul and he was quick to call me back and demonstrated real knowledge about the work I need done. His estimate was fair and the job was completed on time. I would use Paul again

Several years ago we had our kitchen updated and the men took the old refrigerator downstairs to the basement. In doing so, they loosened the railing which has gotten progressively wobblier ever since. It was very tricky to fix because the railing is old, and proper foundations weren't used in the first place. Paul put steel brackets on each prong and fixed it!! His prices are reasonable and we were very pleased with the service. I highly recommend him.