Sunrise Cleaning

House & Apartment Cleaning
Oakville ON L6H 1S3
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HomeStars  >  House & Apartment Cleaning in Oakville  >  Sunrise Cleaning  >  Extremely Lazy, Might be Worst Cleaners Ever
Private User
Private User
26 reviews Oakville, ON
0/10

Extremely Lazy, Might be Worst Cleaners Ever

Complete waste of money. Did not clean multiple ares of home, paid for 6.5 hours (3 cleaners) and were "done" in first 1.5 hours. They literally did not clean toilet, urine was on toilet bowl. We would have been happy with a surface clean, we didn't even get that. No cleaning product for toilet, used water and some solution in spray bottle once we informed toilets were not clean. It was almost as if nobody actually cleaned the house as we spent more time after cleaning ourselves. Extremely poor experience and would not EVER recommend. Also did not appreciate cleaners speaking non-English language in front of me quite loudly after I asked them to correct deficiencies. Extremely rude and poor customer service experience.

Approximate cost of services:
$260.00
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Company Response

Thank you for your feedback. I am sorry to hear your experience with our business was not what you expected. Given that we have a 100% satisfaction guarantee, I would appreciate hearing from you so we can make things right. Please call our office, at your convenience, so we may set up an appointment for the cleaners to return or workout other solution. Again, very sorry to hear you are not satisfied. Let us make things right.