I emailed John through homestars on Wednesday, got a reply Thursday and also called him as well. Spoke to him on the phone regarding my situation and he was on site by Friday afternoon. I called Friday morning to confirm our appointment, and despite him being down a person and a bit behind schedule he still was able to make it within the time frame he told me. So A+ for communication and punctuality so far!
Very friendly, down to earth and willing to listen to what I had wanted to do.
I had wanted to get my asphalt driveway sealed as I live in a townhouse with a shared driveway. The person I had bought it from had done a very bad job of sealing before and the line dividing my side of the driveway with my neighbors was all curved giving me less of a driveway then my neighbors.
My neighbors for god knows what reasons seem to always have about 4+ cars on their 2 car townhouse driveway (they also have interlock) that seem to have license plates from Florida, Virginia, New Hampshire and a bunch of other places. And of course they always parked right on the line if not over, which so happened to curve right into my share of the driveway making it a pain to pull out and in from. Its incredibly annoying coming home and seeing a crammed driveway with someones bumper sticking onto my side too.
John and his crew did a clean up of all the dirt on the driveway to make sure there was no debris while sealing. He also used wood boards to make sure that he did not over spray onto my lawn, my house or anywhere else except onto my asphalt driveway.
Most importantly for me, he helped me to measure out the driveway to make sure of where our line should exactly be divided. I didn't want any disputes with my neighbor, and John was spot on while setting up. He used tape to line it all up, made sure that I took a look and was satisfied with how straight it was then it was onto the spraying.
My driveway now has a clear contrast with my neighbor, and looks as good as new as well as straight as an arrow right down the middle as I needed it to be. Yes I know it may look a bit funny having a driveway look "half sealed" but thats the price I am willing to pay if it clearly ensures my property line is clear.
John took the time to understand my annoyance at my neighbors infringing on my space, and also had some other suggestions to further help make clear the lines if I wanted to go further. It goes a long way when someone doesn't come barreling in does a rush job and sticks their hand out to get paid. John was the total opposite of this, and even though this was a relatively small job it meant something to me and he took the time to care for it like he cared just as much as I did about my property.
I also had a conversation with John regarding potentially putting in interlock and the process and would definitely call him in the future when I am ready.
If everyone was charging the same price, the most important difference then would be whether the job is done right. I have no question that what John says he will do, he will do it right or make it right. You get what you pay for, and John is worth it.
I would not hesitate to recommend or use John again, and in fact I have already spoken to a friend about him.