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Asselin J Roofing Co Ltd

Roofing
Toronto ON M5H 2N2
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HomeStars  >  Roofing in Toronto  >  Asselin J Roofing Co Ltd  >  Flat Roof - Poor Job, EVIL customer service
Sandi in the Beaches
Sandi in the Beaches
3 reviews Toronto, ON
0/10

Flat Roof - Poor Job, EVIL customer service

It was recently brought to our attention that our flatroof was in horrible shape and was in desperate need of repair. We purchased this house in December 2008 and was told that the roof was done in 2001, so I pulled out the receipt that the previous owners left for us and my husband called the company. Well, the conversation did not last more than 5 minutes, but it was filled with verbal abuse and foul language... all from the owner of J. Asselin Roofing. My husband repeating asked why he was so upset and calmly explained that he had only called to inquire and have someone come look at the roof since it was still covered under the 10 year warranty listed on the invoice. The owner continued to yell at my husband and then hang up on him. I have seen various reviews online for this company and I can now see that this is how he treats most people that call there and question his work. I recommend that everyone contact the Better Business Bureau if you have had a simular experience with this company... follow this link to get to their page directly - https://odr.bbb.org/odrweb/public/ComplaintBBB.aspx

Approximate cost of services:
$2,354.00
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