Furnasman Heating and Air Conditioning

My husband and I were very satisfied with the expertise and the care taken by the installers of our new furnace. They did not rush but the job was done in a timely manner, and our basement was left in the same condition as when they arrived. Overall, an excellent job.!!! Sorry, we forgot their names, but they answered all our questions about the installation. David and Judy

We spoke with Shane J. Very knowledgable. Purchased furnace, A/C, HWT & electric sub panel on Feb 4 and installed on Feb 5. Excellent service. Technician's were very polite and efficent, cleaned up wonderfully after themselves. They explained how the carbon filter worked and showed us how to change it. They eplained the thermostat and helped us set it to what we wanted. The heating difference in our home is so awesome and even. If the A/C works this good we will be extremely happy. Electrician came later in the day to install sub panel. Could have measured a little better as our cupboard door doesn't open all the way. Another 1/2 inch higher would have fixed this problem. Over all we are very pleased with the service we received.

We were very impressed with the service we received, first Justin.K who arrived at 12:30 am, Very professional and pleasant young man. He found we had a Cracked Heat exchanger, and
made arrangements for us to meet with the Estimator and to have 3 heaters delivered first thing in the a.m.
The Estimator, Shane, arrived as scheduled, and spent almost two hours with us explaining everything in detail. again very
professional, and very pleasant.
Arrangements were made to have the new furnace installed on Sat. and Yan and Shawn C. arrived at 9:30, and were finished the installation by 1:10.p.m.. they also were very competent,
covered the stairs with a red carpet and the basement floor with tarps etc.
We had a small misfunction with the new furnace on Mon eve. and back came Justin K, his usual pleasant demeanor, we were happy to see him. He found the problem, and came back the next day, in the a.m. to glue a pipe that had a small leak.
Very efficient, He helped me go over the running of the digital thermostat, twice, He is a real asset to your company.
Sincerely
Ida Desilets

Fast and Efficient service. Kelly was incredible. He was very knowledgeable and professional answering all my questions with ease and confidence about their products same with their two technicians Yan and Stephane who worked tirelessly throughout the day installing our new Furnace, AC and HWT. Both were exceptional. They made sure that I received the right information I needed and constantly double checking everything. I cannot express how impressed I was with the service I received from your company. I will definitely recommend Furnasman to everyone. Keep up the amazing work!

Technician found a faulty flame sensor. Part was in his van stock, so it was installed and we had heat all within 30 minutes. Now we're warm. Thank you Justin

The repair guy showed up on time. He was very helpful on my questions that I asked. I asked him to lower the fan settings and he did with no hesitation. I bought he furnace back when the company was 1 hour heating. The furnace was a bit pricey, so not sure how furnace man is. But that's my only complaint. They did do a perfect clean install.

Received very helpful advice and options on how to deal with an aging, medium efficiency furnace. Was very easy to select correct unit. The installation team came on time, finished on time and cleaned up. Great customer service!

installers were quick but left a mess, drilled right above washing machine but did not properly cover washing machine, did not cover dryer or freezer or receiver box for TV. Only got the problem when I went downstairs to get a basket. I ran upstairs to get sheets to cover up while they continued to drill. Clean up after was so so. Chunks of cement dust everywhere plus so gooey silvery grey that I stepped in.
waiting to see what they will do tomorrow morning for clean up. So far not impressed by service. At this point would not a recommend this company

Showed up quick, did great work. Thoroughly explained everything before they started. Would happily refer my friends and family to them. They removed the old equipment and cleaned everything up. Thanks.