Hyperbolic, inefficient assessment
Extremely dissatisfied and would not recommend.
Had a house assessed by this company. This company seemed to focus on extremely minor details and exaggerated any problems that were found. They were very inefficient with the assessment, wasting time with taking pictures of personal items of the previous home owner, and not focusing on big problem items that may be in the house. We noticed many areas where this company missed potentially big problems in the house. Maybe if they didnt focus on wasting time taking so many irrelevant pictures or finding extremely minor issues, they would have noticed the bigger ones. The 4 hour assessment could have easily been cut to 1 or 1.5 hours if any form of efficiency was employed. I'm not trying to find out if a tiny bit of caulking is missing, I'm trying to see if there are any major problem areas. Why even take so many pictures of personal items? That is not the goal of the assessment.
- Approximate cost of services:
- $0.00
- Company Response
Pictures are the only way we as home inspectors can show the conditions that existed with the home at the time of the home inspection in case there are any future problems with the home. This person likes to complain how bad the home inspection was, but they never mention any of the supposed major defects that I had missed during the home inspection. They do not even put a name to their useless inaccurate comments but chooses to hide behind homestars and their misleading comments on a company that has never had a complaint with the Better Business Bureau in over 10 years of doing home inspections in Eastern Ontario. Homesstars refuses to release the name of the person who wrote this garbage. I have never taken four hours to do a home inspection and would you have much confidence in a home inspector that can do a complete single family home inspection in 1-1.5 hours as this misinformed individual suggests. Unfortunately when dealing with the public, a person has to deal with all types of clients, most are great and then there are some individuals that cannot be please regardless of how hard you try.