I have a double spot behind my home in a laneway that was unpaved and a safety hazard in winter due to pooling water that freezes, effectively creating a skating rink. In summery of 2014, I called three companies and two called me back, one of which was Joe's. He came out, did an estimate and I could tell right away I made a good choice. He was friendly and frank about the issues and the cost (narrow laneway, bad grading) that would affect the project. I went ahead and his team did the work. Over this past winter, I noticed there was still pooling/freezing happening, and as soon as the ice and snow were gone I called Joe about the problem. He responded immediately and was very attentive after that. His team came out on a Saturday morning to fix the job, which looks great, and solved the pooling issue. To me, the true sign of a good company is one that fixes problems after you have paid the bill and said goodbye. They know their reputation depends on doing work that stands the test of time. Metro Wide Paving is one of those companies. My neighbour has his driveway repaved and is unhappy. I told him he should have called Joe!
- Approximate cost of services:
- $2,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
It was a pleasure dealing with you.
All the best!!