Land scaping, stone walkway, and stone wall
Approximately 4-5 years ago, I spent a small fortune for a pathway, small wall and some trees.
I was told to expect some settling over the winter and if there where any cracks or broken stones they would be replaced. The first year they where replaced however every year since then I continue to have cracked stones to the point now that the facing of steps are falling off, there are more cracked stones than there are not. They cut a design into our driveway, which on the plans looked great, however they made a wrong cut and I have had to look at a patch on my driveway since then. When asked how they could make the mistake I was told "everyone makes mistakes" I rewarded them by short paying the bill to which they accepted. They came back every year until last year (I paid them for replacements) but told me unless I completely paid them for the bill (now a couple of years old) they wouldn't come back. After the winter we have had the walkway is appalling I will have to have it all ripped up and pay someone else another $30,000 to re do.
I will attach some photo's when all the snow is gone to show you what a mess they made and don't seem to care about their name nor reputation. I thankfully have found a forum to let other buyers out there know just what they are getting into with Mark and Wife at Europa.......
- Approximate cost of services:
- $30,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?