- Approximate cost of services:
- $350.00
- Company Response
Hi Tina, thanks for the great review! We look forward to serving you again in the future!
Hi Tina, thanks for the great review! We look forward to serving you again in the future!
Hi Jen, our typical cleaning time for a furnace and ducts is between 45 minutes and 1.5 hours, depending on how accessible your furnace is to our equipment (set up and take down time), the type of system you have, the number of hot and cold vents, and the condition of the system. We have a satisfaction guarantee with all of our services, and if you are concerned about the cleanliness of your system, we would like to come back out and take a look to see if a re-clean is necessary. Regardless of whether a customer has a groupon, a coupon or is paying full price it is our policy to take the time necessary to clean the system, and if our techs did not follow that policy it is very important for us to rectify the concern! I have not been able to find a record under your name in our system - please telephone our office at 780-455-2881 to set up a service call so that we can make this right!
Thank you for taking the time to review our company - it is very important to us that every single customer is happy. Unfortunately sometimes it is difficult to determine in advance if one of our larger trucks with more hoses is needed to access a specific home, so we may have to shift the scheduling when we arrive at the home (this is very rare, as our regular trucks are able to access the majority of homes). I have looked in our system to find your record and the last cleaning I have under any similar name was several years ago. Regardless of when your concern took place, we would like a chance to rectify it - please telephone our office at 780-455-2881 and ask to speak with one of our managers, Dana or Matt.
Hi Ann, I think we have located your file and a manager will be getting in touch right away. If you do not hear from us in the next day or two, please telephone our office at 780-455-2881 and ask to speak with Matt or Dana.
Cleaning of Furnace and 28 vents
Hi Heather, glad to hear everything went well - we look forward to hearing from you in the future!
Thank you so much for the great review! We look forward to serving you in the future for any furnace or carpet cleaning needs!
Hi Stacy, thanks for the great feedback! We look forward to working with you again in the future!
Hi Paula, thanks for the fantastic rating, it's great to hear that everything went so well!
Hi Rachelle, Thanks for the excellent rating and informative review! We look forward to serving you again!
Hi Candace, Thanks for your great review! We look forward to serving your furnace cleaning and carpet cleaning needs again in the future.