THey only took 45 mins to clean. Not long enough- didn't take their time. It was a deal but next time I'll pay more for better service. I'm sure they were very busy with all the deals but if you are trying to have retorting of clients then take your time and do a good job. My furnace needs to be cleaned every year ;)
- Approximate cost of services:
- $200.00
- Company Response
Hi Jen, our typical cleaning time for a furnace and ducts is between 45 minutes and 1.5 hours, depending on how accessible your furnace is to our equipment (set up and take down time), the type of system you have, the number of hot and cold vents, and the condition of the system. We have a satisfaction guarantee with all of our services, and if you are concerned about the cleanliness of your system, we would like to come back out and take a look to see if a re-clean is necessary. Regardless of whether a customer has a groupon, a coupon or is paying full price it is our policy to take the time necessary to clean the system, and if our techs did not follow that policy it is very important for us to rectify the concern! I have not been able to find a record under your name in our system - please telephone our office at 780-455-2881 to set up a service call so that we can make this right!