Mr. Electric Of Niagara

Last February I was thinking of changing my home insurance provider , so when I phoned another company for a quote , the first thing they asked was ,do I have aluminum wiring . I had to answer yes to this , as I have about 80% in my home .The guy on the phone with me asked if my present insurer knew about this , and I said that I was sure I would Have told them or they would have asked me fifteen years ago .

I checked my policy and I couldn't see any mention of aluminum wiring , so I phoned them to ask . Whatever happened fifteen years ago , they had no record of my home having aluminum wiring . They wanted me to get in touch with an electrical company of my choice and have them have a look at my wiring . Because there is aluminum wiring doesn't mean that the wiring must be changed . A refit can be don , where a small piece of copper wire is joined onto the aluminum wire with special connectors and this is acceptable to the insurance company .

I chose to call Mr Electric , and their rep came the next day and had a look at what I had .He advised that we get the re fit and he made a date for two days from the visit . He quoted $25.00 per plug/socket or light fixture . which was $15.00 less than another company I called .

Two days later two young men showed up at 8.00am on the dot and worked steadily until they were finished at about 3.30 pm ( half hour lunch ) . They supplied all the proper connectors and all new sockets and light switches and cover plates . They did an excellent job with no fuss and no mess .The next day I was E mailed a letter for my insurance company and the next day an inspector showed up to inspect the work that was done . He was pleased with the work and so was I . I have no hesitation in recommending this company .

Over the last few months we replaced or installed at least 10 light fixtures, some quite complex like a heavy chandelier on a 20 foot ceiling. Also completed flat panel TV installation so no wires visible and a power surge protector at source. All the guys at Mr. Electric I have dealt with, Len, Mike and Rudy are professional, courteous and most importantly - COMPETENT! Really, they do their best to make you a satisfied customer and I appreciate that. Over the years I have dealt with many contractors that you have to chase to get a call back and review everything you asked for was in fact done. But with this firm, they seem dedicated to customer service. I should also add Gail does a fantastic job keeping all the guys organized! Therefore, I would not hesitate to recommend them!

You have to love Mr. Electric, the price is the price! Easy to follow pricing list & Mike does a really thorough job--it's obvious to see that he takes pride in what he does. Wore booties in the house, doormat at the front entrance to wipe their feet and they vacuumed up their mess when they were done. A real pleasure to deal with!

Arrived on time, prepared estimate and explained clearly what was needed. Was able to do work immediately and this was completed in a very clean and timely manner. Very personable and competent Service Professional who went over the safety check up carefully explaining items we needed to be aware of. Will certainly use Mr Electric again when needed.

We choose Mr. Electric for their professionalism in sales and installation of their solar panel system that they installed for us. Right from the Owner (Dennis) to the Electricians and Customer Service rep, they all treated us like we were the #1 customer.

When you are making this kind of investment we wanted to make sure we were with the right company.

We are definitely satisfied with choice we made.

Thanks for the GREAT Job.

Len & Mike were our technicians and we must confess there are very polite, extreemly efficient and most friendly staff one would love to have in their home, no work is hard and difficult once dedicated to them, they obliged with a smile, it was really a pleasure to work with them, for the first time ever, we left our whole house while they were still working and requested them to lock it up for us, such trustworthy wonderful staff. We are very grateful to all the professional services rendered to us and will only use them in the future for any electrical work, they ended up as family friends when they left our property. Thank you Mike and Len. A big thanks to Denise the owner of the property, what a gentleman he was and is. Thank you guys for a well done job>

We just moved in and han no pwer to alot of outlets and fuses were poppping. Mr electric came over assessed the problem and set up a appt within a few days to repair.That moring Mike explained in very clear detail what would be happening in changing out old fuse box to breakers and fixing the outlets and cealing fan and light in our diningroom kept me in the loop of all the work.The job was clean and very professional he then explained after what was done and might be need in the future. I have already recommed them to a friend of mine who need the work done. I will be using them for now out great job guys.

I had water leakage to bathroom downstairs which triggered the circuit breaker to go off. I had no idea what it was and was thinking of worse situation (e.g., wires broken due to short-circuiting). I googled and found Mr. Electric instead of using our usual electrician just to give it a try. I called this Mr. Electric office located in St Catharines. A lady answered the call. When I asked her whether they have free estimate, she said yes affirmatively, so I asked her to send someone in. Half an hour later, a guy shew up and then told me how they work. It is 89 dollars plus tax just to do a checkup. I felt quite surprised because it is different from what I was told over the phone, but I felt guilty that he came over in a professionally painted car all the way from St Catharines, so I complained a little bit and agreed to it, which was my biggest mistake. He just did a 30-second job and easily found it was just the circuit breaker being off, but it was wrongly connected because when it was off, there was still power to it. He said it would cost me 190 dollars to fix it. I knew it was a ridiculous charge since the circuit breaker only costs under 20 (BTW, I spent 20 bucks plus 15 minutes to replace and fix it). I refused it but had to pay the 90 some dollars for the easy diagnosis. My wife was totally upset with me and the way I was set up to agree to the service simply due to my useless sense of feeling guilty (just like paying 20% tips for services instead of 15%).
So please be well notified of the way Mr. Electric works, at least this one. They DO NOT offer free estimate, but they will not tell you until someone shows up. If the lady on the phone had told me that the initial diagnosis would cost, I would not have asked for the service. The office should not play the language game (e.g., estimate itself is free, but the diagnosis before the estimate is not free, though I will not tell you over the phone until someone shows up at your doorstep). This is the only thing I want to complain here. I think it is improper sales gimmick. If you are a nice guy (or stupidly nice in my case), you may be set up to pay.
For me personally, I will NEVER EVER use Mr. Electric again and will stick to asking someone I know and had worked for me before.