Kronos Electrical Contractors Ltd

Electricians
Toronto ON M4J 2K7
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HomeStars  >  Electricians in Woodbridge  >  Kronos Electrical Contractors Ltd  >  New electrical box, adding wires to a house
Alex from East York
Alex from East York
6 reviews Pickering, ON
9/10

New electrical box, adding wires to a house

Except for a couple of mischiefs during the job, the service was good. Whatever problems happened (a damaged appliance, need to re-do some parts of the job) were solved (see the company response): I would attribute all these to the fault of particular employee. Stan was helpful to come on his own and fix everything.

Approximate cost of services:
$3,000.00
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Company Response

Alex,

Firstly, under no circumstances have we, or would we, ever deny our customers of our 10 year warranty. We made efforts to contact you in order to come repair your wire, however, at times, scheduling is difficult and we can run into conflict around that. I understood that my electricians made efforts to contact you to schedule a time with you, but were not successful.

Secondly, the dryer lid was replaced, and it was replaced when it was damaged, there was no discussion around replacing the entire dryer. We replaced the cover of your dryer promptly because it was damaged, not because you stated above that you threatened replacement of the entire dryer.

We guarantee our work, and as I mentioned, we would never deny our valued customers of that. Please contact me directly to schedule a time that we can come to your home and repair your wire.

Thank you,

Stan

Previous versions of this review:

Alex from East York
Alex from East York
6 reviews Pickering, ON
0/10

New electrical box, adding wires to a house

Not a good service, at all. One of their guys stood on my dryer while working, bent its cover, and left without a notice. I had to escalate the issue to make them pay for it. They replaced the cover at no cost, only when I told them they would pay for a new dryer this way. Now one of the lines they made has no power, and nobody comes to fix it under they shabby "warranty". These guys do crappy job, and their "warranty" seems a plain fraud. I wish they had never come to work on my house.

Approximate cost of services:
$3,000.00