Victorian Restoration Co

Masonry & Bricklaying
Toronto ON M5A 2T2
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Masonry & Bricklaying
Victorian Restoration Co
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Reviews for Victorian Restoration Co

Average customer rating:
9.7 10 (70 reviews)

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christine attard in Toronto
christine attard in Toronto
2 reviews Toronto, ON
10/10

Brick cleaning /Repair

Excellent work, very professional, arrived on time and very up front and honest about the work to be done. We were very pleased with the workmanship. Our house is a 103 year old bungalow, and some of the brick in the front was falling apart. Bill and his team did a great job repairing the brick, and enhancing the colour. We would not hesitate to refer this company to our friends and family!! Thank you

Approximate cost of services:
$2,000.00
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Company Response

Thanks so much,

bmiladin
bmiladin
3 reviews Toronto, ON
10/10

Brick Cleaning

We hired Bill to clean the brick of our century old home in the Moore Park area. Bill was very professional from the start - was very informative when we met him for the consultation, answered all of our questions and concerns, and gave us a competitive quote.

We hired him for the job, and he delivered in every aspect. He even accommodated our schedule, came on time and did a fantastic job. We were quite impressed by his professionalism and the quality of his work. I would highly recommend Bill to anyone.

Approximate cost of services:
$2,000.00
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Company Response

thanks for the review Bojan. My regards to your wonderful neighbor of yours:)

Will in Toronto
Will in Toronto
1 review Toronto, ON
10/10

Brick restoration

We called Victorian restoration to perform some repairs on brick that has shifted in our 100+ year old Victorian row house.

They were courteous and completed the job ahead of schedule. The restoration was done to my satisfaction and it was a pleasure to deal with them.

Approximate cost of services:
$1,700.00
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1 of 1 people found this review helpful.
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Company Response

Thanks Will, it wasmy pleasure dealing with you!

liam
liam
16 reviews Toronto, ON
0/10

Paint removal, tuckpoint/brickwork repair

Based on Homestars reviews & several good initial visits, we hired Bill of Victorian Restoration to remove paint from our brick facade and tuckpoint/repair any damage that process exposed.

He suggested breaking the work into 2 parts— the majority of the cleaning right away, then cleaning smaller additional areas & repairs after the porch was demolished.
At this point, we were satisfied with Bill’s work and had no reason not to trust him. So, we paid him IN FULL upon completion of the first phase of work (even though the secondary cleaning & the repairs were still undone).

At that time we also hired him to install 4 steel lintels to support the brick above new basement window openings, replace some damaged bricks, and rebuild a 4 foot brick column for the new porch. We paid a $2500 deposit for this new work.

After weeks of excuses and delays (which held up our other trades and slowed the project as a whole) Bill dropped off 2 guys on a Sunday morning. Their repairs were shoddy (see photos) and the new column looks like the leaning tower of pisa. Very poor quality work. Though Bill himself showed up a few times to “start work on the lintels” (after more cancellations & no-shows, again causing delays for other trades) he always found some reason that he could not do the work— he asked for more detailed instructions from our engineer (though the original drawings were sufficient), he needed our carpenter to further prep the area, etc; this went on for weeks. Some of his excuses may have been legit, but most were not. All of them slowed our project down & cost us money. In spite of the fact that we obliged him by paying other people to prep the entire area, had additional engineers reports done, etc. Bill only ever installed 1 of the 4 lintels. He abandoned this job and kept our $2500 deposit.

In the end, Bill also never completed the second phase of cleaning & small repairs, for which he had been PAID IN FULL. He never contacted us to explain or discuss & would not take our calls or return our repeated messages. In our last message left for Bill we made clear we’d be reviewing him poorly should he not reach out - that was more than a week ago.

Left with no further recourse, we hired a real mason to re-do his poor work & finally install the lintels. They had no problem understanding & completing the original engineers directions. They removed & redid nearly all of Victorian Restorations work at FAR LESS COST & FAR BETTER QUALITY. I only wish we had met them before we met Bill.

Approximate cost of services:
$6,500.00
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Company Response

It is disappointing how people like this can go on a public forum and ruin what is otherwise a great service and tool for homeowners to get an honest and truthful opinion about other businesses.
Our reviews and relationships with our clients speak for themselves.
Good luck in the future to you and your family Liam, and thank you for your review.

Kate G.
Kate G.
6 reviews Toronto, ON
10/10

Removal of exterior paint on brick

We re-bricked the front of the house after havinghe sun room removed and discovered that the old brick was previously painted a horrendous aqua colour. This resulted in our house having two aqua racing stripes right in front. Called up Bill to see if he could do the job. He was a bit hard to get a hold of, though I'm not surprised because he did a great job and washed the entire face of the house so that all the brick would match in colour. Very happy with how it turned out.

Approximate cost of services:
$1,000.00
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Company Response

Hey Kate, i miss the racing stripe:) thanks for the review!

Private User
Private User
Private User reviews Toronto, ON
10/10

What a nice guy

I love the job he did on my house it looks fantastic. I did not recognize it when I drove by. He was so honest with us and we really appreciated it. I would not hesitate to use him again. He recently came back to do a few areas for me that were not exposed before and did it for no cost. He said donate to a charity.
He truly restored my faith that there are good and kind people out there.
Thank -you after having so many bad experiences with contractors you truly made my day.

Approximate cost of services:
$700.00
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Company Response

Looking forward to working with you again!

Barbara  Toronto
Barbara Toronto
10 reviews Toronto, ON
10/10

Repair, rebricking of interior chimneys

Bill has done some extensive exterior work for us in the past. He was kind enough ti come and do several small, but definitely needed jobs before we start on some major renos. We really appreciate that he coukd get these done for us. Great job and very little mess for such a messy indoor challenge

Approximate cost of services:
$600.00
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Company Response

Thanks Barb, keep up the great work on that beautiful Victorian gem!

M.R.O
M.R.O
8 reviews Toronto, ON
8/10

paint stripping

We didn't actually get our house stripped for a number of reasons that Bill uncovered when we did a test patch (lead paint, messy tuck pointing extensive brick repair). However Bill was very honest and direct and even refunded our money and gave us a contact for a painter when we determined that it would be much too expensive to restore the brick on our house. He is a really nice guy and I appreciated his honesty and understanding.

Approximate cost of services:
$90.00
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Company Response

Some times plan B is the better option,
Thanks again!

Shaun Williams from Peterborough
Shaun Williams from Peterborough
1 review Peterborough, ON
10/10

Brick cleaning

Bill and Tom arrived at my house right on time. Did a quick walk around with me and started promptly to work. The cleaning turned out amazing. Our 140 year old century home now is free of all the black pollution stains from days gone by and has brought out all the character once hidden. Bill is amazingly fast and thourall. All our plants and articles were carefully covered and everything was cleaned up after. Bill was a pleasure to work with and extremely knowledgeable. He took time to answer all my questions and concerns regarding my brick work. He assured me that no repointing was nessessary at this time, but if I need it done in the future I will be calling bill. I highly recommend Victorian Restoration. His price was the best and his service is excellent. Cheers!

Approximate cost of services:
$3,500.00
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Company Response

What a beautiful home! Thanks for your hospitality Shaun!

Julia from Toronto
Julia from Toronto
8 reviews Toronto, ON
10/10

Brick cleaning and tuck pointing

Wow, what a difference we saw in the house after Bill and his team were done! So much so, that multiple neighbours approached Bill about his services on their houses within hours of completing our job. And now he is transforming our street, one needy house at a time :) Beyond the beautiful outcome, Bill's team was punctual, professional, friendly and finished the job in record timing. We are proud of the work he has done and would not hesitate to recommend Victorian to anyone in need of high quality historical restoration and tuck pointing. Thanks, Bill!

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Victorian Restoration Co

Victorian Restoration Co are Historical Century Home Specialists!

Brick & Stone Cleaning - Tuck Pointing Brick Repair - Paint Removal - Pressure Washing
Fully Licensed & Insured - All Work Guaranteed

Our goal is to preserve and meticulously restore Toronto's heritage, historical and brick homes throughout the greater Toronto area.
We provide the proper expertise, knowledge and the skills in order to help preserve and restore Toronto's Residential and commercial Buildings.
Victorian Restoration works closely with Toronto's Historical Board and homeowners with one goal in mind: to properly Restore and preserve Toronto's beautiful and unique brick buildings to their past beauty.

CATEGORIES
Masonry & Bricklaying and Tuck Pointing
PRODUCTS
Brick Cleaning, Tuck Pointing , Brick Repair
SERVICES
--Brick Cleaning Paint Removal-- Pressure washing with a mixture of our specially formulated biodegradable brick cleaning solution to remove atmospheric carbon and dirt stains from brick and stone surfaces without causing damage to existing surfaces, restoring brick and stone to its original beauty. --Brick Repair Tuck pointing-- The mortar joint plays a significant role in the structure and structural integrity of the wall. It holds the bricks together, it bears the compressive weight of the wall just as the bricks, and it keeps water out of the wall. It is also the weak link in the brick wall system because if water is allowed to get past the mortar and into the wall, brick failure may occur such as cracking or popping (spalling). We can completely restore mortar joints by grinding out all existing mortar joints and replacing with new or spot point where needed throughout the brick structure to fill up any holes and cracks to stop any further damage from occurring. Bricks replacement is a necessary maintenance procedure on any home, bricks are cut out and replaced with new or reclaimed brick to match existing shape colour texture and size.
SPECIALITIES
Brick Cleaning
WEBSITE
http://www.victorian-restoration.com/
YEAR ESTABLISHED
-37
NUMBER OF EMPLOYEES
-3
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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