We called the company on an emergency basis, and selected someone at random from the yellow pages. They advertised same day service. In response to the call, no time was given for the service man to show up. When he did, he gave an cost estimate, and said he would return the next day between 10 and 12. This is not same day service. At 2 pm, he called and said he would be another hour. The repair was made at 3pm, and the compressor was noisy. The next morning, the fridge was not working, and when I called in to request service, the person who answered the call was rude to me, and gave a time as only "before 1pm". He refused to give the technician's number so I could do something during the morning. If I had the time to research repair companies, I would never have chosen this firm.
- Approximate cost of services:
- $452.00