I see by another post, that Rhoda has not changed her style of talking to customers. Just like Krista's experience, Rhoda called me a terrorist and threatened legal action if I didn't change my review.She claimed to know the owner of Homestars and would have it removed blah blah blah. She also accused me of having anger issues etc, when it was clearly the pot calling the kettle black. My eavestroughs still leak, but I will never deal with this company again, choosing not to use the " lifetime guarantee." That woman is scary and I don't want anything to do with her. The company called me repeatedly demanding I change the review. So I have changed it.
- Approximate cost of services:
- $700.00
- Company Response
Dear "Louise"
There is no comment that could fully explain your posting this 1 year after the fact -- This was originally posted 2011 stand by my assessment of your vindictiveness
I asked that you withdraw , retract/ remove this review immediately as it is very vindictive, damaging, as well as partly untrue.Instead as a means to entertaining yourself you edited the review to vent . Not very appropriate or constructive as we only wanted to resolve this for you but you did not give us that opportunity .
A Technician has been assigned to meet you at your home in the immediate future at which time he will:
Review the written contract
inspect the eavestroughs to see what work was done come to a final resolution to. A fair resolution regarding the issues of your eavestrough repairs:
I would like to ensure that you are satisfied with how your evestroughs are functioning for the work you had contracted with us
Sincerely
Rhoda Nelson
Owner - Armstrong and Nelson Eavestroughing