Captain Electric

Electricians
Pickering ON L1W 3V4
Write a Review
Write a Review


HomeStars
Electricians
Captain Electric
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Captain Electric

Average customer rating:
9.7 10 (406 reviews)

Sort by

Cherie
Cherie
7 reviews Ajax, ON
10/10

Electrical Quote

I am very happy with the service provided by Kevin at Captain Electric. I wouldn't feel comfortable using anyone else as I know my families safety is top of mind with Kevin. He is very knowledgeable and has a great disposition. He has installed dimmer switches, wall sconces and some trouble shooting in my home in the past. Would highly recommend him.

Approximate cost of services:
$99.00
Was this review helpful?
Company Response

Thank you Cherie. Kevin is very thorough and we do appreciate him very much on our team. We feel that our people at the office and in the field are among the best. Thanks again for your comments.

Rob
Rob
5 reviews Toronto, ON
10/10

New bathroom fan

Excellent service. We needed to replace a bathroom fan that had stopped working. Zac came out and quoted for the job, plus a quote for adding a timer switch to an existing basement fan, and a quote for installing/moving a motion light in the backyard.

We decided to go ahead with just the bathroom fan at this point. He explained the options available, and investigated our attic to get more info. Given we have a older home, there was only one option that worked.

Original fan wasn't installed properly, so he fixed that. And also noted a bit of dampness in the roof area, so he took pictures so I can investigate further.

Fan works great, cleanup was done, he wore a mask the entire time and arrived promptly. Will definitely call them back in the future if needed.

Approximate cost of services:
$1,400.00
Was this review helpful?
Company Response

Bathroom exhaust fans are so essential as we head in to the colder months. We were happy to be of service, and we look forward to helping you in the future. Thank you Rob for the nice review.

christopher.o.murphy in Toronto
christopher.o.murphy in Toronto
2 reviews Oshawa, ON
10/10

Main panel replacement and conduit upgrade

Kevin and the team at Captain Electric are the primary example of professionalism, quality and dedication to the trade.

Absolutely get what you pay for in trade work and the top quality craftsmenship and customer service they showed today have created lasting customers for life.

Although the quote may be slightly higher then others, let that not detour you from using Captain Electric, the quality of the panel and conduit work was done to a standard higher then anything I have ever experienced or had done. Top quality work.

We will be using them for all our electrical needs.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you Christopher for commenting on HomeStars. We do take pride in our work, and certainly want our customers to have a good experience. It was nice to work with you, and we look forward to seeing you again when you need us.

Karen in Toronto
Karen in Toronto
8 reviews Toronto, ON
10/10

Bathroom exhaust fan and door chime

I reached out to Captain Electric to request that they install a new exhaust fan for my bathroom (that never had one before) and a new doorbell chime. Everyone was polite and friendly from the initial appointment scheduling (Ellice - who also arranged for the roofer) to the actual job itself. Tim, Jackson, and Sergio were the electricians completing the work. They were on time, efficient, and left the place spotless. They also wore boot covers and masks.

I’ll be reaching out to Captain Electric for future jobs!

Approximate cost of services:
$3,010.00
Was this review helpful?
Company Response

Ellice has been with us for about 6 months now, and is doing a great job, (along with Diane and Kiera)to keep our scheduling on track, and everyone getting to where they are supposed to be. We're happy for you that you can now enjoy the benefits of a bathroom exhaust fan. Thank you Karen for the review - much appreciated. :)

Private User
Private User
Private User reviews Toronto, ON
10/10

Possible overload on a line

Ryan was on time along with his apprentice. Checked the line and found the bathroom fan took more electricity when starting up. Assured me everything was fine and recommended a fix.

Approximate cost of services:
$135.00
Was this review helpful?
Company Response

Thank you for posting a review. We guarantee an On Time arrival within a 2 hour window, and Ryan and Bronson work very hard every day for our company. We look forward to helping you again when you need us.

Mark in Whitby
Mark in Whitby
6 reviews Whitby, ON
10/10

True Professionals

Wow, what can I say about Captain electric? Incredible Service. From searching for electrical work to have completed on Homestars, to their polite phone call to book an appointment, they are truly professional. Kevin and Bronson arrive at the scheduled appointment, on time and courteous. They checked out the problem, analyzed the situation and found the solution. they answered all my questions with informative answers. I the asked them if they supplied and if so could they replace my old electric smoke alarms. they had them and replaced all three with all in one smoke and CO, alarms. I then asked if they had and if so could they replace my old receptacles with new and modern ones, they had and did, cleaning up all debris they made.

All in all I would highly, highly recommend Captain Electric for all and any electrical needs you may have. You won't regret it. I will definitely call on them again!

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

We try to anticipate what you may need before we arrive, and for that reason our trucks are fully stocked with the most needed parts. This allows us to complete small repairs over 90% of the time. Smoke alarms in most homes are outdated and in need of replacement. Thank you Mark for this review, and we appreciate the nice comments about Kevin and Bronson. See you next time !

Andrea and Eugene
Andrea and Eugene
0 reviews Markham, ON
10/10

Very Happy With Captain Electric

We are very happy with the service that we received from Captain Electric. A member of their team came to our house and quoted the job. He then walked us through the quote in detail, explaining things as he went. Two teams came to our home (we had quite a few things that needed to be done). They were on time, communicative and easy to work with. In addition their office team was very friendly and responsive.
We are very happy with the work that Captain Electric did and we will definitely use Captain Electric again!

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you Andrea and Eugene for the review. We try to keep owners involved with what we are doing, so there are no surprises. Sometimes Electrical work can be a bit of a mystery, with regards to the work itself, Electrical inspections, and the amount of time it may take. Our office staff is great at arranging everything so the work flows smoothly. Thanks again !

Anushka in Toronto
Anushka in Toronto
11 reviews Ajax, ON
10/10

Service/Panel Upgrade

I had Kevin and Bronson from Captain Electric do a service/panel upgrade (to 200amp) with fire guard pro package. They were nothing less than awesome. Super friendly, very professional, on time, and their estimated time of completion was just about right on. I would recommend their service to anyone and everyone. It's not just about the perfection of their craft but also the ability to communicate, educate, and the willingness to walk me through the process and explain in simple terms. Really appreciate all the work they did. Any future jobs that I might need I won't even think twice, I have this company already on speed dial.

Approximate cost of services:
$6,300.00
Was this review helpful?
Company Response

Your selection of the fireguard pro-package is an excellent choice, as it modernizes your home & gets you to the highest level of protection available.
We feel that communication is a top priority for any service company, and we appreciate that our team works hard at this.
Thank you so much for your kind words Anushka, and we look forward to working with you again when you need us.

Khurram in Markham
Khurram in Markham
4 reviews Markham, ON
10/10

Upgrade to 200 Amp Service

The folks at Captain Electric was nothing short of amazing! They showed up on time in the morning and kept going until the work was done. Not only did they complete the work as expected but they fixed a number of electrical issues that creep up with an aging home. I will definitely hire Captain Electric for my next project.

Approximate cost of services:
$3,800.00
Was this review helpful?
Company Response

Thank you Khurram.
We often stay longer than expected in order to get the job completed, so we don't inconvenience anyone in having to come back a second time.
We appreciate the time you took to post these comments, and we look forward to seeing you again when you need us.

melodie in Stittsville
melodie in Stittsville
2 reviews Ottawa, ON
10/10

Rejuvinated Wiring

The electricians were very pleasant to deal with especially Ryan; also the office staff.

They arrived on time and finished the work in one day.

I highly recommend Captain Electric.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Hi Melodie. Thank you for the review. We do agree with you - we think our people are top notch, - from the office to the field , we have you covered. It was a pleasure to be of service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.