Furnace on my new home not working, It was installed by RC for previous owner, who bought full warranty. Called RC for emergency fix. Staff diagnosed and determined a replacement part is needed. Staff came back next day replaced the part. So two visits.
Staff onsite are awesome...identified the problem quickly and appeared to know their stuff. However, previous warranties from original home owner were not honored, despite previous owner probably paid a ton to get it. Also, price quoted on phone was $120 before tax and ended paid $180 before tax for first visit and price quoted on phone for returning visit to replace part was $90 but ended up $95. I give them benefit of doubts that it was probably miscommunication. Nevertheless, it is a disappointing experience on my first time using them.
- Approximate cost of services:
- $325.00