- Approximate cost of services:
- $7,000.00
- Company Response
Thank you for your review, we appreciate all the feedback and support from our customers and most importantly we are happy you are happy!
Thank You
George
Thank you for your review, we appreciate all the feedback and support from our customers and most importantly we are happy you are happy!
Thank You
George
Great sales person, terrible installer/installation
Hi Terry,
At no time did our sales rep suggest you were somehow responsible. All he stated was that he wished he was contacted during or after the installation with any issues so he could have rectified them for you. If we don't know there are any issues on a job site and left in the dark then how can we be expected to solve them. As you mentioned before, the first time you dealt with us everything went great so we don't understand why you wouldn't bring this to our attention during the installation rather than waiting 3 months after the job was complete and also why you wouldn't think we would do whatever we could to help you since again the first time went great. We were completely caught off guard with this review since after the job was complete you gave the remaining balance to the installer himself. We are by no means making excuses for the installer and sincerley apologize for his actions and behaviour as he represents the company when on job sites and we do not tolerate this kind of attitude towards our customers. If it came across that our rep was sounding defensive I apologize and can assure you he didn't mean it that way, he just wishes he had the opportunity to resolve your issues. We are a small family run business and we need as much feedback from our customers as possible so we can continue improving on all aspects of our business. Again, I would like to apologize for the installers actions and by no means does that represent how we treat our customers and wish you all the best in the future.
Thank You
George
Thank you for the feedback, it's always nice to hear our team is doing a great job and keeping our customers happy.
Thank You
George
Omega Windows
Replacement of doors and windows
Hi Georgia,
Thank you for the positive feedback. We take pride in being a family run business and I'm glad it shows when dealing with our customers.
Thank You
George
Omega Windows
Hi Caroline,
It was a pleasure working with you and we appreciate the feedback.
Thank You
George
Omega Windows
Large home window installation done perfectly!
I'm happy we could help with your kitchen renovation project, hope it turns out great!! Let us know if we can help you with any windows/doors in the future.
Thank You
George
Omega Windows
Hi John,
We're glad we could help and got the job done for you in time. Let us know if you need anything with the new house!
Thank You
George
Omega Windows
Hi Cindy,
That's great to hear that you are happy with the way everything turned out. It doesn't matter if your a renter or home owner it's always nice to hear that our customers are happy!
Thank You
George
Omega Windows