Full window and front door replacement
Joe was a slick salesman, kinda like a used car salesman. We agreed on upgraded window. Hopefully the last as long as promised. Had issues with the installer and his crew(Leon). They rushed through the job. Was a 3 day job they rushed through in 2 day’s. They left a mess everywhere in the house, lots of finger prints and smudges on the new window. Had to pay $400 to get the windows cleaned after the installers were done. Installers broke a pipe on the upstairs toilet causing water damage to my kitchen ceiling and window jab in the kitchen. Took 6 weeks for them to come out to have look. Crew that showed up had no idea what they had to do to check for water damage to the insulation and wall studs when they showed up. Install crew also knocked over my daughters fish tank and broke it and killed the fish. Found lots of garbage in my gardens outside.
The owner Len is not a very good businessman. Tried to sweet talk my wife by calling her dear and hunny when she called him. Also told me that there is no way that his crew could have caused the water damage.
Stay away from this company. They make you pay the installed as soon as the job is finished so you have nothing to hold on them to get them to return for issues.
- Approximate cost of services:
- $35,000.00
- Company Response
Private User,
Thankyou for your feedback. As a company we strive to provide excellent customer service but we also look for ways to improve. We're grateful that you're helping us grow from this, but at the same time we're deeply apologetic that your experience was sacrificed for it.
Please understand that we hold our employee's to the highest regard, but we plan to deal with this discreetly and efficiently.
Again, thankyou for your honest feedback and one of our sales leads will be in touch.
EuroSeal Windows