I used this company in the past and had relatively good work done by them. This time I had a small job and needed to replace a basement window. After a rude conversation with their scheduler, we finally agreed upon a time for the window to be installed. When the guys showed up and tried to fit the window in the wall it became clear that the salesman had taken the wrong measurements for the window. The installers were rude and uncommunicative. They decided to shave part of the concrete block wall to make room for the window and in so doing made a giant mess in the basement. Everything was covered in dust - clothing, furniture, baby toys. I called the company in the middle of everything. When I asked to speak to the owner of the company, the receptionist said "good luck". In the end, the window was installed but the side is not level. Now that the company wants full payment, I have received many calls from the receptionist, salesman, scheduler and even owner of the company. The service they provided was awful. I will never use them again.
- Approximate cost of services:
- $600.00
- Company Response
Dear Cecilia,
Thankyou for giving us your feedback.Here at Euro Seal we work hard to provide optimal customer service. At the same time we constantly strive to improve our performance. We adamantly believe that to error is to learn so we`re truly humbled you took the time to review our company. We wish you luck in in your future projects.
-Euro Seal