NUSITE Contractors Ltd

Waterproofing
Toronto ON M3J
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Waterproofing
NUSITE Contractors Ltd
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Reviews for NUSITE Contractors Ltd

Average customer rating:
9.4 10 (152 reviews)

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Trushar from Toronto
Trushar from Toronto
2 reviews Toronto, ON
10/10

WaterProofing

We discovered water coming in our basement close to the end of winter. I called Nusite and David came by and he spent an hour in showing and telling me how waterproofing works. We waterproofed from outside and they dig all three sides of the house and installed new weeping tiles and a sump pump. They were efficient, courteous and very obliging. They always left the place very clean and would recommend them highly.

Approximate cost of services:
$15,000.00
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Joyce Stewart from Newmarket
Joyce Stewart from Newmarket
1 review Newmarket, ON
10/10

Crack Around Window Well

I had a crack running down from my window well that caused my basement to leak when it rained hard. Dave from Nusite was one of two contractors to come give a quote. I went with Nusite because he spent over an hour with me explaining and showing me the work that needed to be done and why. They ended up having to dig out part of the foundation because the crack ran about 3 feet below the ground. The workers were courteous and didn't leave a mess when they were done. So far after 2 months no leaks so I am very happy with their work.

Approximate cost of services:
$8,700.00
What could this company do to improve their services?
They should have called the day before they came to confirm our appointment
Any advice to offer fellow homeowners facing a similar project?
Make your communication expectations clear from the start and how long the job will take.
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Jackie F.
Jackie F.
3 reviews Scarborough, ON
3/10

Basement Leaking

They got the work done very quickly, but it seems it needs to be repaired again as we had another wave of leaking in the last rainfall in the same area they apparently repaired. We have been trying to get a hold of anyone to come and see it, but they have not called us back. Not happy right now...

Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
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Company Response

Hi Jackie, we are pleased that this issue is now resolved and that you are happy with the results. If you ever need assistance in future please contact our office directly at 416-622-7000 and we will be happy to help. Thank you and have a great day!

Cameron in York
Cameron in York
3 reviews York, ON
10/10

Interior waterproofing

We had water enter our basement during the multiple large thaws this past winter. The leak appeared to be caused by a crack in the foundation. We had three different companies quote on a solution. Eric, from Nu-Site, provided the most comprehensive assessment of all the companies. He checked the various walls well away from the problem to ensure we were catching everything. Workers were very nice and worked very hard to get the job done in a couple days. I'd recommend Nu-Site for waterproofing.

Approximate cost of services:
$5,000.00
Any advice to offer fellow homeowners facing a similar project?
Make sure you've covered everything if putting in an interior membrane and weeper. There is lots of dust. Make sure to seal off areas that you don't want dust to enter.
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Anthea from Toronto
Anthea from Toronto
1 review Scarborough, ON
4/10

Waterproofing

We discovered a leak in our basement about two years ago. We decided to use Nusite to fix the problem because the representative was knowledgeable, the price was reasonable and we were quite comfortable with him. About a year after the job was completed there was another leak in the area that was previously repaired. The company was contacted and we thought that the problem was resolved, however, we are once again experiencing a leaky basement. I contacted the company again a couple of times and finally someone came to the house on June 5/14. He suspected a couple of problems and told me he was going to take it back to the office to find out how this problem should be handled and he would contact me. To date, June 11th he has yet to contact me.

Approximate cost of services:
$5,100.00
0 of 1 people found this review helpful.
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Company Response

Hello Anthea, we apologise for any negative experience you feel you have had.

Fixing the problem is very important to us; we have been out to see the issue and have advised as to the next steps. We even went as far as re-digging an area of the work to discuss why there was a continued leak (so our supervisor could inspect it), and once we discovered the issue we provided a solution. In this case the small job is being re-done as per our warranty (30' excavation).

Unfortunately upon investigation, we discovered the rest of the house's weeping tile has now plugged since the repair (it is very old clay tile). This is the reason for continued water leakage, because the remainder of the house requires excavation beyond what we were hired to do. We are honouring our repair area and have also offered a permanent solution for the remainder including a sump pump.

Thank you, we look forward to resolving this for you.

Carol in Toronto
Carol in Toronto
4 reviews York, ON
10/10

Waterproofing

AMAZING - from start to finish!
From my initial consultation with David, I knew I was in good hands. His honesty, knowledge and professionalism is beyond compare. Thank you to Mike and Teri for the fantastic job you did on the inside and to Martin and his crew for the outside work. All the guys were a pleasure to deal with and so professional. Wendy and Jeff, thank you for always being available to answer my questions. I would definitely recommend Nusite to everybody!!

Approximate cost of services:
$10,000.00
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Nat from Toronto
Nat from Toronto
1 review Toronto, ON
10/10

Leaky Basement

So happy to have been referred to Nusite after having three other estimates. When Gemil showed up I was immediately impressed with his knowledge and put at ease by his genuine demeanour. His diagnosis and solution made the most sense of all estimates I received and the price was definitely fair. The crew that came out the following week were a group of hard working and very conscientious men and they left the job in an impeccable state considering all the jack-hammering and digging they completed.
I highly recommend this company, especially considering the previous three companies gave me solutions that I felt were patches that looked good but not a proper solution. Even the sub-contractor, Mike, they had me use to disconnect and reconnect my air conditioner was very professional and did a great job.
The whole process was completed very quickly and I am very grateful everything went smoothly and all involved were friendly, professional, knowledgeable and punctual.

Approximate cost of services:
$3,250.00
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Charles (Chuck) Byers from Whitby
Charles (Chuck) Byers from Whitby
1 review Whitby, ON
10/10

Wet basement

Nusite did a superb job in repairing my leaky basement. They were efficient, courteous and very obliging. The team worked continuously under direction of their leader, Joe!
I would recommend highly! Joe is worth his worth in gold to the company. He listens to your concerns and allays all fears that one may have about the work they are about to do. The men worked diligently. They actually smiled when they were working. I salute the company and those that did the job. Very happy with the job done! .

Approximate cost of services:
$8,700.00
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Jenson
Jenson
5 reviews Scarborough, ON
10/10

Waterproofing

We are very happy with the waterproofing work which NuSite has performed at our house. Our initial contact with NuSite was with Eric Cohen at the home show. He explained the whole process of waterproofing at the show, and later followed up with a home visit to provide us with a detailed estimate. Eric was very knowledgeable and courteous. After signing the contract, Sergey, the foreman showed up with his crew at the appointed date and time to begin the work. They performed their work with excellent workmanship, and met our expectations. We have no hesitation to recommend NuSite for other waterproofing projects.
Jenson & Mai

Approximate cost of services:
$10,000.00
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Gary Robinson from Toronto
Gary Robinson from Toronto
1 review Scarborough, ON
10/10

Waterproofing

I have no hesitation in recommending NuSite...they were very helpful from my first Contact with Wendy, who sent someone out to see me the very same day...others were a week before coming out...Domenic Binetti came out & explained what was necessary to remedy my Water issues...Domenic was excellent
in explaining things & understanding my anxiety...a real gentleman...
My Window Wells were filling up with Rain Water due to clogged drains & a poor weeping tile system... we decide to waterproof at the same time
the digging was taking place... Ryan Steinberg and Lloyd of NuSite came to my rescue one Friday when there was heavy rain
and water pooling on Frozen Ground around the house before the job was completed...our project was very challenging in that they were digging nearly frozen clay this past March 2014, but NuSite did an amazing job...Milan & Crew were very efficient
and NuSite followed up with excellent re-grading of loose soil all around the house...

Thank You NuSite!
Thank You Wendy, Domenic, Ryan, Lloyd, Milan & everyone who was involved!

Approximate cost of services:
$10,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about NUSITE Contractors Ltd

We are Toronto’s water damage and foundation repair experts. With Over 100 years of combined experience in Foundation Repair, Waterproofing, Basement Lowering, and Structural Concrete work in the Toronto area, we have the training and familiarity to handle every aspect of your project. As a locally-owned, family-run business, we offer ...
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