The salesperson was nice and informative. The installers were fairly quick, but my complaint is that they left a mess behind - both in the house and outside the window on the lawn. Fibreglass, bits of the window and debris. I emailed to tell the salesperson of my experience and never heard anything back. The window looks good, but the customer service was okay but not great. I probably wouldn't use this company again.
- Approximate cost of services:
- $600.00
- Company Response
Thanks for the review Esther. I believe you had one window installed in Mississauga. I'm sorry the debris was not to your liking. I don't know how much debris was left since I have no photos, but if it's some parts of fibreglass in the grass I don't know how much can be picked up. If you want to talk to me about it you can call me directly at the office. I would rather compensate you for the extra time cleaning up than have a 7 out of 10 on Homestars for a single window installation. Please let me know if there's anything I can do to make things better.
Regards,
James McKay