Ductless Air Conditioner (x2) and Hi-Efficiency Boiler
Ductless Air Conditioning --- We first used Rob at Walltek in 2006 when we were looking to add ductless a/c to our older midtown home on the 2nd floor and in the 3rd floor attic. Rob was very knowledgeable and helpful during the entire process. We had already received several quotes from other local companies - Rob's advice on placement, size of unit, etc... was consistent with the other good quality companies and far superior to some other sub-standard companies. The work his crew did was excellent and they left the worksite tidy inside and outside. Pricing was excellent, clear and fair.
Gas Boiler --- This past winter, we returned from vacation in January to find our natural gas boiled had broken down. Walltek didn't service our brand of boiler so we went with another company and they were unable to fix the problem despite numerous visits. Eventually we decided to replace the old unit with a high efficiency unit (the block heaters, wood fires and stress with a 6 month old at home were too much to deal with). At this point, we called Walltek and a few other companies for quotes. Rob's price was the best for a Viesmann Vitodens unit. There were some issues with the unit in terms of adjustments to be made and it being slight out of tolerance from the factory. Rob came back to the house on several occasions and did everything possible to help fix the issues. We were even more impressed at this point with his level of personal service and care. He goes out of his way to stand behind his product and his company.
- Approximate cost of services:
- $12,000.00
- What could this company do to improve their services?
- Nothing.