Vinyl Window Designs Ltd

Windows & Doors Installation & Service
Toronto ON M3N 1W7
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83%

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Reviews for Vinyl Window Designs Ltd

Average customer rating:
8.1 10 (102 reviews)

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Private User
Private User
Private User reviews Ogoki, ON
10/10

Replacement window panel

I had a defective window panel so I called VWD customer service. They promptly worked with me to get a replacement panel and setup a service installation date. It's always a pleasure working with VWD as I have dealt with them for 20 years now. Thank you for great service!

Approximate cost of services:
$200.00
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Company Response

Thank you so much for taking the time to leave us a 10-star rating - it's much appreciated!

Kim B
Kim B
1 review Manilla, ON
10/10

Replacement Window

We had a need for one window replacement. Previous individual we contacted never followed up with us. We contacted VWD who were extremely helpful. They guaranteed their window product and offered to install the replacement under warranty. Everything about our experience with VWD was professional and helpful, including Loren, the service technician. He was punctual, friendly and efficient! Highly recommend VWD!!

Approximate cost of services:
$0.00
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Company Response

Thank you so much for taking the time to leave us a 10 star rating - it's much appreciated!

adamspaquette
adamspaquette
0 reviews Toronto, ON
10/10

Great service

We had all of our windows replaced. We had a small issue with one of the windows but had a lovely technician named Loren come up to fix it. No concerns with the product or service at all!

Approximate cost of services:
$25,000.00
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Company Response

Hi Adam,

Thank you for your review, we are so glad to hear about your experience with VWD!

Private User
Private User
Private User reviews Norwich, ON
10/10

Issues Resolved

We had a few issues with the windows in our new home....Loren came and quickly resolved them. Very impressed with his manner and expertise. Thanks so much, really appreciate it!

Approximate cost of services:
$10.00
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Company Response

Hi,

Thank you so much for your review, we are so happy to hear about your experience with VWD.

Regards,

Vinyl Window Designs

Sonia in Windsor
Sonia in Windsor
0 reviews Braeside, ON
10/10

Windows

We were having problems with our patio doors and a few windows in the home. Excellent and quick service from Loren!! Thank you so much for resolving all our issues!

Approximate cost of services:
$0.00
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Company Response

Hi Sonia!

Thank you so much for your review, we are so happy to hear about your experience with VWD. Our factory-trained service team comes with many years of experience. We value quality at VWD, and when a window needs service, VWD does its best to ensure the issue is resolved in a timely fashion. We are so happy to hear about your experience.

Regards,

Vinyl Window Designs

Jason in Toronto
Jason in Toronto
0 reviews Val Therese, ON
10/10

Window replacement

Window seals let go in a few of my windows but the company was easy to deal with and replaced umder warranty with no issue. Service was prompt considering we are in a pandemic. Loren, the service technician, was amazing to deal with. Hes punctual, courteous, hilarious, and clearly a proffesional in his trade.

Approximate cost of services:
$1.00
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Company Response

Hi Jason!

Thank you so much for your review, we are so happy to hear about your experience with VWD. Our factory-trained service team comes with many years of experience. We value quality at VWD, and when a window needs service, VWD does its best to ensure the issue is resolved in a timely fashion. We are so happy to hear about your experience.

Regards,

Vinyl Window Designs

Private User
Private User
Private User reviews Toronto, ON
10/10

Thanks of Loren . He did good job .

Backyard door has problem but Loren fixed it . Thanks of him.
What story? It’s hard to leave review and submit is difficult.
I’m wondering because I don’t have more story .
And special thanks of window specialist company for follow up.

Approximate cost of services:
$18,000.00
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Company Response

Thank you for your review!

Paul in Toronto
Paul in Toronto
1 review Ottawa, ON
10/10

Warrenty Work on Windows

Had a window seal blow and need replacing. The company was east to deal with and no issues. They stood by their product which is all I could ask. Loren was awesome. Great guys to deal with. Fast efficient and professional.

Approximate cost of services:
$300.00
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Company Response

Hi Paul,

Thank you for your review! Our factory-trained service team comes with many years of experience. We value quality at VWD, and when a window needs service, VWD does its best to ensure the issue is resolved in a timely fashion. We are so happy to hear about your experience

Private User
Private User
Private User reviews Toronto, ON
8/10

New Windows and service

New windows and doors were installed after a tree fell on our house.

It was a long delay due to Covid.

Some function concerns but a tech was sent out, Loren and he had most of the answers

He was a star in this Covid delayed world.

Courteous, punctual, and resourceful

Approximate cost of services:
$15,000.00
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Company Response

Hi There,

Thank you for your review! Our factory-trained service team comes with many years of experience. We value quality at VWD, and when a window needs service, VWD does its best to ensure the issue is resolved in a timely fashion. We are so happy to hear about your experience

BBedard
BBedard
1 review Tilden Lake, ON
10/10

Windows

Very happy with Loren from customer Service. Was on time both times he was here. He made sure all of our screens fit perfectly before he left. Very polite and friendly. Excellent service

Approximate cost of services:
$8,000.00
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Company Response

Hi BBedard,

Thank you for your review! Our factory-trained service team comes with many years of experience. We value quality at VWD, and when a window needs service, VWD does its best to ensure the issue is resolved in a timely fashion. We are so happy to hear about your experience

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vinyl Window Designs Ltd

Vinyl Window Designs (VWD) is a manufacturer of residential vinyl windows, entry doors and patio doors. For over 30 years VWD has built a solid reputation for providing the best quality products at a great value for residential home renovation, custom homes and high-end home developments. VWD builds every component of their window and patio doors from vinyl to glass in our 200,000 sq. ft. facility featuring state-of-the-art machinery and expert craftspeople. We’re driven to provide the best in convenience and performance with their extensive lines of products, upgrades and accessories. Our window products qualify for some of the most prestigious product certifications offered in North America. We are one of the few that have chosen to work closely with the Canadian Standards Association Certification Program in Canada and with both the National Fenestration Ratings Council and with ENERGYSTAR ®.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
New construction windows, retrofit windows, replacement windows, vinyl windows, bedroom windows, bathroom windows, kitchen windows, new construction doors, retrofit doors, replacement doors, exterior doors, patio doors, french doors, entry doors, front doors, vinyl doors, steel doors, fiberglass doors, window hardware, window accessories, door hardware, door accessories, Windows, Bay Windows, Bow Windows, Casement Windows, Sliding Windows, Shaped Windows, Fixed Windows, Entry Doors, Patio Doors
SERVICES
Warranty service, Window Manufacturer
BRANDS
Premium Series, Ultra Series, Plus Series, Builder Series, Performance, 5300 Patio Doors
STYLES
Casement, Fixed, Picture, Double Hung, Single Hung, Double Slider, Single Slider
WEBSITE
http://www.vinylwindowdesigns.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
200
PAYMENT METHOD
Cash or Cheque
LICENSES
Energy Star, AAMA, NFRC, CSA, Fenestration Canada, QAI
MEMBERSHIPS
Energy Star, AAMA, NFRC, CSA, Fenestration Canada, QAI
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Lifetime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.