Vinyl Window Designs Ltd

Windows & Doors Installation & Service
Toronto ON M3N 1W7
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Diane and Al from Ottawa
Diane and Al from Ottawa
6 reviews Ottawa, ON
2/10

Honouring Life Time Warranty

Since November 2019 I’ve been attempting to have VWD honour their Lifetime Warranty by replacing a defective sealed glass unit.
Place of residence is Orleans, Ontario which is just outside Ottawa.
After repeated texts, telephone and emails with their Service Department/Manager the work has not been completed.
I totally understand what COVID has created but surely over almost 18 months our issue would have been addressed and work completed.
So much for Warranty when a company won’t honour their commitment.
Cheers. Alcide Belanger

Approximate cost of services:
$375.00
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Company Response

Hi Diane,

I appreciate your review in our service department, I can assure you we are doing everything in our power to ensure everyone's services are looked after. I would like to discuss this in more detail with you and get this resolved ASAP. Please send us an email at info@vinylwindowdesigns to discuss further details on this and we will get to the bottom of this.

Regards,

Vinyl Window Designs.