Pacific Home Comfort Experts

Heating & Air Conditioning
Markham ON L6C 2B9
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Pacific Home Comfort Experts
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Pacific Home Comfort Experts

Average customer rating:
10 10 (178 reviews)

Sort by

Private User
Private User
1 review Scarborough, ON
10/10

Furnace replacement

After 14 years my furnace finally died. After canvasing different companies, I decided to move forward with Pacific Home Comfort Experts. From start to finish, the team was professional and knowledgeable. They took the time to assess my needs and provided me with options without adding any pressure to purchase. The installation was smooth, and the team was extra careful to leave everything spotless when they left. My new furnace is running perfectly, and I can already feel the difference in warmth and efficiency. I highly recommend them to anyone needing HVAC work done!

Approximate cost of services:
$4,700.00
Was this review helpful?
Company Response

Thank you for your review and choosing Pacific Home Comfort Experts for your furnace installation. We appreciate your business!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

New Air Conditioner

From the beginning the team at Pacific Home Comfort were friendly, knowledgeable, transparent and accommodating. Our old AC stopped working and we needed to have a new one installed. We worked with Baldwin who really knows his stuff! He gave us recommendations that fit our budget and completed the installation as promised.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you for your feedback! We are thrilled that you had such a positive experience with Pacific Home Comfort. It's great to know that Baldwin's expertise and recommendations were helpful and the installation went smoothly. We appreciate your kind words and are
here for all HVAC needs.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Fantastic!

From start to finish, my experience working with Pacific Home Comfort was outstanding. Delmyra was personable, communicative, and great to work with. Our installation required maneuvering nearly four flights of stairs from the street, with several twisty turns and bends, presenting quite a challenge. Despite these obstacles, Baldwin and his team remained diligent and professional throughout the entire process.

One aspect that stood out to me was Baldwins meticulous craftsmanship. He does great work it showed in the details. This level of care and precision made a significant difference in the final result. Their dedication, expertise, and attention to detail left me thankful I went with them.

Approximate cost of services:
$11,500.00
Was this review helpful?
Company Response

Thank you for your feedback on your experience with Pacific Home Comfort! We're thrilled to hear that our team provided outstanding service throughout your project. We appreciate your trust in us and are grateful for your kind words about our dedication, expertise, and attention to detail.

Private User
Private User
1 review Markham, ON
10/10

Ductless AC

Very happy with the result. Clean install looks very nice. Will definitely consider going back to them next summer for more upgrades

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Thank you for your feedback! We are thrilled to hear that you're happy with the results of your ductless heat pump installation with our company, Pacific Home Comfort Experts. We look forward to serving you again for your HVAC needs!

Brian in Toronto
Brian in Toronto
1 review Newmarket, ON
10/10

HVAC Solution Experts!

I can't express enough about how happy I am with my experience from start to finish from Pacific Home Comfort Experts and the thorough consultation and professionalism provided by Baldwin and team. I had used them over 10 years ago to do a complete new HVAC system in a prior home and had an excellent experience so I didn't hesitate to contact them for another complete HVAC solution for our current home and they didn't disappoint! The team arrived promptly and worked efficiently to complete the installation of the combo New Furnace, Air Filter and A/C. They were courteous, respectful of the home, and left the work areas spotless when they finished. The attention to every detail was evident, and the installation process was smooth and hassle-free. Most importantly, the performance of the entire new HVAC system has been outstanding! The system operates quietly and the air quality has more than noticeably improved. I'm loving the newly relocated and installed Smart Thermostat!
I highly recommend Pacific Home Comfort Experts to anyone in need of HVAC installation or maintenance. Their expertise, professionalism and commitment to customer satisfaction are truly top-notch.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Thank you Brian for your continued business and wonderful review on the installation of your furnace and AC. We appreciate your recommendation.

Private User
Private User
2 reviews Old Toronto, ON
10/10

A/C Unit Replacement

We had to replace our 30+ year old AC unit and Delmyra was so easy to talk with on the phone to figure out options before even having anyone in the house. She was always quick to respond to any questions and sent an estimate detailing work and parts.
Baldwin came to the house first to take measurements and ensure there was nothing in the the house that would be unexpected.
The installation itself went smoothly and as planned.
Baldwin and the team were respectful, communicative, and very tidy.
It is not the first time that they do work in the house and it surely will not be the last.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you for your review on your experience with our company Pacific Home Comfort Experts with the installation of your AC. We appreciate your continued business!

Private User
Private User
1 review Markham, ON
10/10

New AC

This company was wonderful to deal with from beginning to end. Quick to reply, work was first class and went beyond fixing work from a previous install by another company. Pleasant and professional. Highly recommend!

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time writing a review on our company, Pacific Home Comfort Experts, on the installation of your AC. We appreciate your recommendation and your business!

Private User
Private User
1 review Scarborough, ON
10/10

furnace/water tank/air conditioner purchase & installation

We are extremely satisfied with the installation work done by Pacific Home staff. Highly recommendable!

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Thank you for taking the time to write a review on the installation of your furnace and AC. We appreciate your business and recommendation.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Heat pump install

Great team and overall work. Walked me through the process and answered all questions clearly. Even suggested a better positioning for the pump in my yard to preserve my curb appeal. I appreciated they care.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thank you so much for the positive feedback! We're thrilled to hear you had a great experience with our team at Pacific Home Comfort Experts. We value your business and appreciate your trust in our services.

Private User
Private User
Private User reviews East York, ON
10/10

Gas line move and install gas line for BBQ

The team works with care and goes above and beyond. They will also consult when there are options. Team is HVAC experts.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you for taking the time to write this review. We appreciate your trust in Pacific Home Comfort Experts. We are here for all your HVAC needs!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pacific Home Comfort Experts

Pacific Home Comfort Experts have proudly been in the heating and cooling business for over 20 years. Our main business offers sales, service and installation of the best quality furnaces, air conditioners and indoor air quality products. We specialize in high quality equipment and installation.

Our professional, knowledgeable, friendly and courteous Home Comfort Experts are fully licensed, insured and covered by Workplace Safety & Insurance Board (WSIB), operates under the Technical Standards & Safety Authority (TSSA), and is a member of The Heating, Refrigeration & Air Conditioning Institute of Canada (HRAI).​

We make sure that all your needs and concerns are met. We will answer any questions or concerns about your equipment because we know that your cooling and heating equipment is a large investment.

We take pride in our work and use only the best and highest quality products and materials. We do not compromise quality for the price. We know that your heating and cooling systems are important to you. When you hire Pacific Home Comfort Experts’ services for your cooling, heating, and air quality solutions, rest assured you will be happy with our work. Your complete and total satisfaction is important to us.

We continue to build our business with honesty, integrity and quality workmanship that keeps our clients coming back and referring us to new clients.​

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Specializes in Furnace, Air Conditioner, Fireplace, Ductless Air Conditioner, Air Cleaner, Heat / Energy Recovery Systems, Tankless, Hot Water Tank, Customized Duct Work Design and Installation (New Construction and Conversion), Gas Lines, Combi Boiler, Roof Top Unit
SERVICES
Furnace, AC, fireplace, tankless and water tank service and maintenance.
BRANDS
We service all major brands. Authorized Armstrong Air Dealer.
SPECIALITIES
Rental and Financing available through VISTA Credit.
WEBSITE
https://www.pacifichomecomfort.com
YEAR ESTABLISHED
1999
PAYMENT METHOD
Cash, Cheque, MasterCard, VISA, Financing
LICENSES
G1, 313D, 307A, ODP, TSSA
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
DIPLOMAS
Residential Heat Loss Heat Gain Calculation, Residential Air System Design
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.