We were very impressed by Andrew's initial visits, giving us experienced advice about style and location of our windows. This was not a straightforward project -- we wanted a new window punched into the sidewall. Also the job required a good understanding of the house's architecture (window replacement required removal and return of the eavestroughs and soffits). The work crew did a very good job, and were punctual, friendly and polite. They also kept us informed of what they were doing. We've been extremely happy with the results, especially the improved cross-ventilation of our bungalow.