Phantom Screens Of Southern Alberta

Windows & Doors Installation & Service
Calgary AB T2E 8W7
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Windows & Doors Installation & Service
Phantom Screens Of Southern Alberta
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95%

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Reviews by rating (past 12 months)

Reviews for Phantom Screens Of Southern Alberta

Average customer rating:
9.6 10 (71 reviews)

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PJN from Calgary
PJN from Calgary
1 review Calgary, AB
10/10

New screen door install

We had a screen door installed roughly 2 weeks ago and are very pleased. After a quick and easy phone call on a Friday the installers were out on the following Tuesday and took no time at all. The colour matches perfectly and the latch system is great. Overall a very pleasant experience!

Approximate cost of services:
$400.00
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Brian and Diana from Calgary
Brian and Diana from Calgary
6 reviews , AB
10/10

Service on Phantom screen door

Had a new screen and latching system installed on my older Phantom screen in Feb. of this year. It wasn't sliding properly so after a call on Wed., they were out on Thurs., and right on time for the appt that was made. Works great now and very impressed with the prompt and timely service, also no charge for the adjustment.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Sarah from Calgary
Sarah from Calgary
1 review Calgary, AB
10/10

Screen for the Front Door

Extremely happy with the customer service received with Phantom while ordering my screen door for the front door. Very helpful on the phone when discussing my options. When booking in, they were flexible and I was able to book only a couple of days in advance for a Friday afternoon. Took all of 15 minutes to have installed and the installer was helpful and took the time to explain the upkeep to me. Enjoyed it for the rest of the summer and I'm already planning on getting another set for my back doors this year. Very happy with the screen itself - it's substantial enough that my dog hasn't run into it and yet you don't even notice it's there from a few steps back! Thanks again.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Susanne
Susanne
3 reviews Calgary, AB
10/10

Screen door

Great product....bought the screen door awhile ago but needed to replace the screen. They were very accommodating in doing this while I was away and someone was taking care of the house. Their lead time in doing this replacement was quite quick. Overall very satisfied with the screen door and the service they provide.

Approximate cost of services:
$140.00
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Vanessa from Calgary
Vanessa from Calgary
6 reviews Calgary, AB
10/10

Screen for my patio door

This is my third Phantom screen, I'm a big fan of their products because I hate looking through my windows and having a solid screen. So I have had 2 of my windows done previously, and this time I had one added to my sliding door. I've also had the same installer twice, he's efficient, friendly and knows what he's doing. I already recommend them all the time and will continue to.

Approximate cost of services:
$585.00
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H from Calgary
H from Calgary
1 review Calgary, AB
0/10

Phantom Screen

I ordered a set of double door Phantom Screens for my patio doors. I had one at a previous house. When I booked the appointment for install they messed up and came to my house when they were supposed to be somewhere else. They came back 5 days later to install but instead told me they were only going to measure and I would need yet another appointment to install as they didn't have the materials I had ordered. We had discussed what I had ordered a week prior. I paid almost $1000 to be spoken to rudely, talked over me and interrupted incessantly. I will get a different door next time and will not recommend Phantom Calgary. There are makes out there where hopefully service is better.

Approximate cost of services:
$1,000.00
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Company Response

Hope,

I apologize that we were unable to install your screens on the first appointment. That is our goal, however there is the odd time where we require to take measurements. We cannot guarantee installs on the first appointment due to the nature that all doors are different.

As your Phantom Screens have not yet been installed, you can take the Purchase Order back to Home Depot for a full refund. I apologize for any inconvenience we caused you.

Thanks,

Jenna Tischer
Office Manager

Kelly
Kelly
6 reviews Airdrie, AB
10/10

Phantom screen on to back deck

I visited the Phantom Screen booth at last years Home Show and booked a call. They contacted me very quickly, sent an installer and I had my screen. We love the screen door, it is easy to open and close and the warranty is great.

Approximate cost of services:
$300.00
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K.K. from Calgary
K.K. from Calgary
1 review Calgary, AB
10/10

Screen door installation

I made an appointment over the phone to have a Phantom screen door installed on my patio. The technician was on time and knowledgeable. It took no time at all, about 40 minutes to install. The Phantom door works and looks great. It’s a big improvement for my patio.

Approximate cost of services:
$450.00
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Guy Gonzalez from Hamilton
Guy Gonzalez from Hamilton
1 review Hamilton, ON
10/10

Product, Service

Very satisfied with the service and the installation. Phantom Screens was recommended by a friend, went to Home Depot and the employee was very helpful in setting up the appointment. Would definitely recommend this product to anyone who asked about it.

Approximate cost of services:
$900.00
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Wendy from Calgary
Wendy from Calgary
7 reviews Calgary, AB
8/10

Screen door put in my front and back doors

Phantom Screens did a great job installing out Front and Back Door screens. I saw them at the Home and Garden show and arranged the installation. They were pleasant and very professional.

Approximate cost of services:
$760.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Phantom Screens Of Southern Alberta

Retractable screening solutions for doors, windows, covered decks and patios.
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