VICTORIA, BC

Over 12 years ago

This entry did not meet HomeStars review criteria.

Why am I seeing this?

Diane in Victoria

VICTORIA, BC

Over 12 years ago

This entry did not meet HomeStars review criteria.

Why am I seeing this?

Linda Harris in Abbotsford

1 review ABBOTSFORD, BC Joined 2011/11/30

10/10

Replace all windows/patio doors & front door

Windows & Doors Installation & Service review in ABBOTSFORD

11/30/2011

The crew arrived at the specified time, were professional and courteous at all times. When they left at the end of each day our home & yard was left better than when they arrived. Work completed ahead of schedule. We were delighted.

Job Price

Approximate cost of services:: $15,000.00
What could this company do to improve their services?: Absolutely nothing!
Any advice to offer fellow homeowners facing a similar project?: Call Centra -- we've never had better service in the 40 years we've dealt with contractos.

Was this review helpful?

Company Response

Thank you so much for your review Linda Harris. I am so happy to hear that you had such a good Centra experience. I will be sure to pass along your kind words to our install team. Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,

Emily Furness Marketing Manager Centra Windows Inc.

tina stussi in Kelowna

6 reviews KELOWNA, BC Joined 2011/11/21

10/10

Windows & Doors

Windows & Doors Installation & Service review in KELOWNA

11/21/2011

When I came to the store, I had no idea on what type of window to get as I was all new to this interior decorating scene. I met with a nice guy,and after some probing questions, he was able to get me with the windows I needed and delivered to my home within the week. I was quite happy with him.

Job Price

Approximate cost of services:: $750.00

Was this review helpful?

Company Response

Thank you so much for your review Tina. I am so happy to hear that you had such a good Centra experience. I will pass along your kind words to Michael. He is our Supply Only Rep in Kelowna and this sounds like the kind of customer service he prides himself on. Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

terwin

KELOWNA, BC

Almost 13 years ago

This entry did not meet HomeStars review criteria.

Why am I seeing this?

Chris Black in Surrey

1 review SURREY, BC Joined 2011/10/15

10/10

Supply only window project

Windows & Doors Installation & Service review in SURREY

10/15/2011

Robin is a good friend of mine, who works for centra windows. He went above and beyond my expectations of service. Took care of me in a professional manor. Just a great guy.

Job Price

Approximate cost of services:: $1,500.00

Was this review helpful?

Company Response

Chris,

Thank you so much for your review. I am so happy to hear that you had such a good Centra experience. I will be sure to pass along your kind words to Robin. He is such a fantastic guy. Did Robin tell you about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

cathy in Surrey

1 review SURREY, BC Joined 2011/10/15

9/10

2 french doors instaled, 1 picture window, i bathroom window

Windows & Doors Installation & Service review in SURREY

10/15/2011

great suggestions as to what would work with our house. Neighbours LOVE the appearance of the French Doors as do we! Love the blinds in window on the doors. Not just window but frame and wood around it were replaced so will last a LONG time and looks amazing.

Job Price

Approximate cost of services:: $1,200.00

Was this review helpful?

Company Response

Cathy,

Thank you so much for your review. I am so happy to hear that you had such a good Centra experience. Your renovations sound beautiful. I am so happy that you love your new windows and French Doors. Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and doors and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

J and R in Vancouver

1 review VANCOUVER, BC Joined 2011/10/14

10/10

Bathroom and Kitchen windows replaced

Windows & Doors Installation & Service review in VANCOUVER

10/14/2011

Excellent service and advice --- Installation was clean with attention to details. Great to work with this business. I'd work with them again. I would recommend to friends and family, they were great. Very Clean.

Job Price

Approximate cost of services:: $0.00

Was this review helpful?

Company Response

Thank you so much for your review. I am so happy to hear that you had such a good Centra experience. I will be sure to pass along your kind words to our install team. Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

Janet Reynolds in Port coquitlam

2 reviews Port Coquitlam, BC Joined 2011/10/14

8/10

Replaced 11 windows in my home

Windows & Doors Installation & Service review in Port Coquitlam

10/14/2011

After getting 3 prices, we chose Centra as their product seemed superior. We liked the level of detail we received about their product at our initial meeting. Although they were the highest price of our quotes, we were able to negotiate the price down, and feel we definitely got what we paid for. Good quality and we liked that they manufacture their own windows. The only con was they weren't entirely up front on whether they remove your old window frames prior to installing new windows.

Job Price

Approximate cost of services:: $8,000.00

Was this review helpful?

Company Response

Janet,

Thank you so much for your review. I am so happy to hear that your experience with Centra was a good one. Your feedback is much appreciated. As we are always striving for perfection, I am sorry to hear that you didn’t feel properly informed on our installation methods. The installation method is determined by the style of window you select. From your file it looks like you purchased new construction windows which involve full frame removal for installation. If you have any further question or would like any additional clarification on the installation method used on your home, please contact Rod Wright at 604-882-5010. He is our Installations Manager and he would be more than happy to clarify and answer any questions.

Thank you once again for your review and feedback. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale.

Ron S. in Aldergrove

1 review ALDERGROVE, BC Joined 2011/10/10

10/10

Replacing all our windows and patio door

Windows & Doors Installation & Service review in ALDERGROVE

10/10/2011

In August 2010 we had all our windows and patio door replaced with Centra Windows. The entire experience ended up being a very positive one beginning with Ray, the sales person. He was not high-pressured but simply presented the details about Centra Windows and carefully answered any questions and concerns we had. The job was completed as per the schedule originally given. The fellows that did the job were very courteous and competent. They covered all our carpeted floors to keep the floors clean. The team that came to do the job all had their individual responsibilities and worked well as a team. All of our 34 windows (a big job) were hard-wired to our security system so the wires had to be detached from the old windows before removal and then reattached to the new windows. This was all done successfully. The front of the house is all brick and the windows were measured to fit perfectly into the brick openings. The finish looks very smart from the inside and the outside. They look like windows in a new home with no painting or touch-up required. The windows were all washed and cleaned at the end of the job and the clean-up job inside and out was very satisfactory. We are amazed at how much cooler the house is inside during hot summer days with Centra's "low e', argon-gas-filled windows. When the job was done we were told to call Centra if we found any problem or concern. This is one year later and we have had no recall needs. We would have no reservations in recommending Centra.

Job Price

Approximate cost of services:: $26,000.00

Was this review helpful?

Company Response

Hi Ron,

Thank you so much for your review. Your kind words are much appreciated. I am so happy to hear that you had such a great Centra experience. I will be sure to pass along your thoughtful comments to Ray & our install team. Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Glad to hear that your new windows have been trouble free thus far. If you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Centra Windows, Exteriors, Restorations

Reviews for Centra Windows, Exteriors, Restorations

Sort by

More about Centra Windows, Exteriors, Restorations