Knight Plumbing, Heating And Air Conditioning Ltd

Jason was on time. Explained the job, cost and how long it would take. He was a very easy person to talk to and ask questions. He responded in a polite and pleasant manner. I would definitely call to have him work in our home again! His assistant Carson wAs polite and helpful as well. Thanks for a great experience!

I had Knight Plumbing and Heating install a new water softener and fix a problem with a basement floor drain. Everyone I dealt with at Knight was friendly and professional. This included Willi who made an initial visit to our house to advise me of our options and Geoff who installed the new water softener and fixed the floor drain. The work was done quickly and neatly; plumbing improvements were made to meet current code requirements. When Geoff finished the work he explained it all in detail. I would choose Knight for future work!

Our 9 year old hot water stopped working (pilot light wouldn't stay lit), so called Knight's Plumbing based on the reviews. Customer service was excellent and the technician was efficient and helpful, but the cost was a little more than I had anticipated. I was given the quote before the work began, so it definitely falls on me, but if it wasn't for having any hot water and having more time to research, I would have been able to save almost half of the cost - this is even with their current promotional discount. Overall, we were happy with the process, but the cost will have us looking elsewhere for replacing our furnance and installing air conditioning.

I received very good service from jay at knight plumbing. He replaced my taps and installed my washing machine. He was very knowledgable, friendly, and professional.

I would recommend knight plumbing

Had Knight come out to my house for an electrical service call. Their electrician, Jeff, arrived on time, diagnosed the problem and completed the repair within 30 minutes. He was very professional and knowledgeable. I am very pleased with the service and would highly recommend them for this type of work.

We rec'd professional service from Brian, the advisor, through to Kevin who completed the job virtually single-handledly. The installation was completed faster than the initial estimated time and the area was left cleaner than when Kevin arrived.

Mike and crew from Knight Plumbing converted our hot water tank system to a tankless system. They were professional, friendly, and very willing to explain their work. Clean up of their work was surprisingly complete and tidy. We look forward to getting our new softener system installed. We have specifically requested Mike be the installer for this as well.

Karl from Knight plumbing and heating fixed my furnace in under 5 minutes. He was extremely professional, knowledgeable, respectfull and understanding of our furnace not working at -20. He kept me in the loop while making his way over to our house. The entire experience was extremely positive and it was a pleasure dealing with Karl.

I highly recommend this organization and Karl. Thank you again.

Installer was very helpful in explaining things. Very reasonable in cost. Installer was very steady, working through the lunch break

Had a furnace fail late night and made the call to Knight Heater and Plumbing (also go by AAA-Assured Plumning and Heating Ltd.)

Call made 11pm so we were quoted $179 call-out charge plus $260 per hour (regular rate is $130/hr). Tech arrived onsite, didn’t have all the parts to repair the issue so 3 hours later (2am) they dropped us a couple heaters and said to call back for second call-out during the day.

Called back at 8am, explained to dispatch that the home has no heat (it’s -15C outside) and they tell me the repair will happen this afternoon. At 7pm next day the valve in question was replaced and the system is now functional.

My personal review:
-Technician was polite and we are grateful they dispatched in the middle of the night. He answered all calls and texts promptly.
-timeline to fix the issue was too long imho, 24 hours without heat was a lot handle, if we knew this we would have looked at other options.
-we understand you pay a lot for after hours calls, $1100 charged in 3hrs (including heater rental) was steep considering there was no repair done. $260/hr plus $179 fee.

Overall we are just thankful the home has heat. You are always in a bind as a consumer when emergency repairs need to be done.