1 review Calgary, AB Joined 2019/01/11

0/10

Heating & Air Conditioning review in Calgary

01/11/2019

Very uncomfortable experience. Dispatch from the company was very prompt. The technician had no clue to check the furnace problem. My furnace stopped working yesterday somewhere midnight. I woke up in the morning with 16.1 C temperature in house. Called Knight Plumbing and Heating to help. During the registration of complaint, I told the operator about no or minimum flow at vent outlets. Technician told me that the igniter and the flame temperature sensor to blame and need replacement about $ 345 (135+210) parts plus labor. I gave go ahead. No improvement. He suggested to change Temperature switch. I told him to bypass the switch and check air flow. He did that and told me that blower is weak. I told him to change blower motor and see whether problem is solved. Hi did and problem was solved. Furnace started working normal. I told him to change back the igniter and flame temperature sensor. He did but charged me for $ 940 for blower motor (1/2 HP) and 2 hours of labor.
Not recommended for Furnace Repair.

Job Price

Approximate cost of services:: $940.00

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Company Response

Hello we understand that you are frustrated and we apologize if you felt uncomfortable. During our review of the call/invoice we discovered that there was an error made on the invoice by the tech. I've also been informed that our technician supervisor has been in contact with you to confirm this and the invoice will be adjusted accordingly. When it comes to the original misdiagnosis please understand that we are only human and sometimes make mistakes. Please rest assured that our techs have been screened and are certified to work the equipment. If you have any further question or concerns please don't hesitate to call us directly via phone. Once again we apologize for any inconvenience this has caused.

The Knight Team

More about Knight Plumbing, Heating And Air Conditioning Ltd

Welcome to Knight Plumbing, Heating & Air Conditioning!

For over 50 years, Knight Plumbing, Heating & Air Conditioning has been a trusted name in Calgary, providing exceptional service to homeowners in the area. As a family business spanning three generations, we understand the importance of keeping your home functional and comfortable year-round.

We offer a wide range of services to keep your home running smoothly. Our plumbers can handle everything from clogged drains to sewer line repairs. For heating needs, we provide both repairs and new furnace installations. We also install and service various hot water tanks, including tankless models. To keep you cool during the summer, we offer air conditioning repair and installation services. Additionally, we can improve your home's air quality with our air filtration and purification systems. Our electrical services cover everything from appliance hookups to leak detection.

Our technicians are professionally-trained, licensed, and experienced. They undergo background checks before hiring and participate in regular training to stay up-to-date on new products and regulations.

We understand the value of your time, which is why our technicians arrive promptly in uniforms and use mats and booties to protect your home. We also have GPS on all our vans to ensure on-time arrivals.

Since 1991, Knight Plumbing, Heating & Air Conditioning has been accredited by the Better Business Bureau, reflecting our commitment to excellence and customer satisfaction. We have consistently earned multiple HomeStars Best of Awards and are proud recipients of the Consumers Choice and Top Choice awards. In 2012, we were also honored with the Better Business Bureau's Business Ethics Award for Southern Alberta and The East Kootenays of British Columbia.

Experience the Knight Plumbing, Heating & Air Conditioning difference. Contact us today for reliable service you can trust!

CATEGORIES: Plumbing and Heating & Air Conditioning
PRODUCTS: - Plumbing fixtures and fittings - Furnaces - Boilers - Hot water tanks (traditional and tankless) - Air conditioning units - Air quality improvement systems (such as air purifiers and humidifiers) - Electrical components (related to HVAC systems) - Heating and cooling accessories (thermostats, controls, etc.)
SERVICES: Plumbing Taps Toilets Leaks, Furnace Replacement & Repairs, Boiler Replacement & Repairs, Plumbing & Heating Renovations, Drain Cleaning, Backflow DeviceTesting, Hot Water Tank & Tankless,
BRANDS: Furnaces/AC: Goodman, Trane, Fridgidaire Boilers: Knight Lochinvar, Buderus, Super Hot Plumbing: Moen, Kohler, Delta, American Standard, Toto Hot Water Heating: Rheem, Bradford White, Navien, Noritz
WEBSITE: https://www.knightplumbing.ca/

YEAR ESTABLISHED: 1970
PAYMENT METHOD: Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LIABILITY INSURANCE: Yes
WORKERS COMPENSATION: Yes
BONDED: Yes
WRITTEN CONTRACT: Yes
WARRANTY TERMS: 2 year labour warranty

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Write a Review

Average customer rating:
9.5 10 (1314 reviews)

Private User

Private User reviews Calgary, AB Joined 2019/01/14

10/10

Humidifier water pipe leakage

Plumbing review in Calgary

01/14/2019

The work was done satisfactory. Andrew had a complete knowledge of the work he was doing and he cleaned all the mess after the job. Thank you knight plumbing for the service.

Approximate cost of services:: $280.00

Company Response: Thank you so much for sharing and taking the time to post your experience here on HomeStars. We appreciate you putting your trust in Knight for your recent plumbing & Heating needs. I will be sure to share your review and comments with Andrew and to the rest of our Service Team. Please do not hesitate to call us anytime we can be of assistance to you.
Thanks again and hope you have a wonderful day.

Private User reviews Calgary, AB Joined 2019/01/11

8/10

Furnace repair

Andrew S was great, efficient and answered all my questions. He was able to come earlier than the time was given which was great. I would recommend knight plumbing as they were accommodating for my schedule. Price was within reason.

Approximate cost of services:: $480.00

Company Response: Good Morning,
Thank you for taking the time to share your recent service experience with our Knights. I am pleased to hear your issues were addressed in a timely fashion. Please contact any time we can be of assistance.
Again thank you for you review.
Have a great day!
The Knight Team

Private User reviews Calgary, AB Joined 2019/01/10

Hot Water Tank

Water Filtration & Purification review in Calgary

01/10/2019

Dan came at 9: am with the new water tank - removed old tank and had the new one installed and old parts removed and area cleaned up before noon-did a great job. Put plastic bags on his shoes and on the fillet to move the new tank down stairs. Good job, would call them again - no problem

Approximate cost of services:: $1,600.00

Company Response: Hello,
Thank you for taking the time to share your recent experience with a few of our Knight Dan. I will share your kind comments with him. I will also share them with our Service Team. It was a pleasure to assist you and we hope we are your first call in the future if you ever need our assistance. Thanks again and hope you have a Marvelous day.

Boiler service

Geoff was very efficient. He is very pleasant to deal with and very helpful. I have no problem with always calling Knight plumbing and heating for service work. Thank you!

Approximate cost of services:: $0.00

Company Response: Hello,
Thank you very much for your review with our Knight Geoff and for choosing Knight. It was a pleasure to assist you in your time of need. Please know we are here for you and all our clients 24/7. Thanks again and hope you have a marvelous day. Best Regards

Patti M.

3 reviews Calgary, AB Joined 2017/05/01

Furnace Ckeck and plumbing issue

01/05/2019

Andrew the plumber was very polite and friendly and was able to fix 2-3 required repairs. The 3rd required a part that I wasn’t wanting to pay for so all good.

Tommy the furnace man was also very polite and friendly. He determined the source of my problem and will order the furnace board and call me Mo day to make arrangements to come and install.

Approximate cost of services:: $260.00

Company Response: Good Morning Patti,
Thank you for taking the time to share your recent Service visit. I will pass along your kind comments to
Andrew and Tommy and to the rest our service team. Please call us anytime we can be of assistance in the future. Thanks again and I hope you have a marvelous day.
Best regards

Private User reviews Calgary, AB Joined 2019/01/04

Kitchen sink plumbing repair

01/04/2019

Excellent experience. Out technician (Dan) is obviously a master at his trade. Will definitely use Knight in the future for all our plumbing needs as well as recommend to our friends. Thanks again.
M

Approximate cost of services:: $470.00

Company Response: Thank you for your review. It was very kind of you to share your recent experience. I will make sure to share your review with one of our Knights Dan as well as the entire Service Team. We take pride in going that extra mile for our clients. Glad we could assist and save you the time and money. Please call us anytime we can be of assistance in the future. Thanks again and hope you have a fantastic day.
Best Regards.

Kevin Mageau from Calgary

2 reviews Calgary, AB Joined 2013/10/21

Furnace repair (gas valve & tune up)

Gas Line Installation review in Calgary

Sean did a great job repairing the furnace . He kept us well informed of what was needed and why. I found him efficient , knowledgable, courteous and professional.
Thanks Sean and Knights !

Approximate cost of services:: $1,400.00

Company Response: Hello Kevin,
Thank you so much for the kind words and review. We strive very hard on every Service call to exceed our client's expectations. I will be sure to share your review with Sean. Please have peace of mind knowing we are here for you anytime we can be of assistance. Thanks again and hope you have a remarkable day.
Best Regards

Wolfy in Calgary

1 review Calgary, AB Joined 2019/01/04

Fast and Efficient!

Calgary

Andrew was the technician that came out to fix our plumbing issues and he was fantastic! He was able to diagnose and fix the problems quickly which was wonderful! Would definitely have him back!

Approximate cost of services:: $442.00

Company Response: Hello,
Thank you for taking a few moments to share your review. We strive on exceeding all of our clients expectations. I will be sure to pass long your kind words Andrew and to the rest of our entire Service Team
Thank you for your business, should you require any further assistance do not hesitate to give us a call.
The team at Knight Plumbing & Heating

McKechnie Agency in Calgary

1 review Calgary, AB Joined 2019/01/03

Garage furnace

01/03/2019

Nicest young man ever. Professional and conscientious and takes pride in his work. Don’t see that anymore that refreshing and give us hope that all is not lost. Thank you very much Shawn good job!!!

Approximate cost of services:: $2,427.00

Company Response: Our heartfelt thanks for taking the time to write such a wonderful review. We appreciate you choosing Knight Plumbing & Heating. We strive very hard to exceed all our client's expectations anytime, any day. I will be sure to pass your kind comments on to Sean and our entire Service Team. Please call us anytime we can be of assistance. Thanks again and hope you have a wonderful day.
The Knight Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Knight Plumbing, Heating And Air Conditioning Ltd

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