Write a Review


HomeStars
Plumbing
Knight Plumbing, Heating And Air Conditioning Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Knight Plumbing, Heating And Air Conditioning Ltd

Average customer rating:
9.5 10 (1314 reviews)

Sort by

CHRIS DAKIN from Calgary
CHRIS DAKIN from Calgary
1 review Calgary, AB
10/10

repair my boiler system

knight plumbing was recommended to me by my john down the road who has used them a few times and since i was having problems with my boiler he said give them a call..tyler was working on his place at the time and called the office and set up an estimate that day with willie..the staff who do there job were very punctual.and courteous.willie showed up with his apprentice and looked the system over and gave me a price.as i was asking lots of questions and he answered then very knowledgeable..the price was right . and he told me i would not need a new boiler as it was okay. so i set up an appointment ,Willi came on april29/2015.willi did a very good job an fixed it properly.The way it should have been.he was great .The only thing is he did not want a coffee,or anything else(lol)..thank you to even(can'tremember her name)who answers the phone .she was great. .Now i have another neighbor who wants to use you..tks so much for a job well done.oya WILLI went above and beyond on this system.tks willi for being so honest and fixing it right.

Approximate cost of services:
$1,821.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for taking the time to send in a review on your recent experience. We are glad that the service you received met all your expectations. I will share your review with the entire Service Team. Best Regards. Mark Coffin. Servicer Manager.

Tammy Williams from Calgary
Tammy Williams from Calgary
1 review Calgary, AB
10/10

Drainage Pipe

We discovered that a drainage pipe was leaking in the basement. I went online requesting quotes from 3 companies. The only response I received was from Knight Plumbing, Heating and AC. Tyler provided and estimate in a very timely manner. When I called to book an appointment as soon as p ossible I was able to have Tyler return the next day to do the work. I found the staff in the office were very helpful, Tyler was very knowledgeable and respectful. I would recommend Knight Plumbing!

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for taking the time to post your review here. We are happy that your experience with Knight was a positive one. I will be sure to pass all this information on to the entire Team. Thanks again and we look forward to helping you in the future should the need ever arise.
Kind Regards. Mark Coffin Service Manager.

Wendy Baillie from Calgary
Wendy Baillie from Calgary
2 reviews Calgary, AB
8/10

Furnace Repair

The furnace in our tenant's suite was not working. We made a call to Knight and a technician arrived in about an hour. He was courteous and knowledgeable quickly diagnosing the problem and thoroughly explaining the necessary repair. After agreeing for the work to be completed he got it taken care of and the furnace was back up and running with an hour. He had the part on hand and got to work. I was very pleased with the fast, professional service and will call again should we need to.

Approximate cost of services:
$485.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank on behalf of the entire Service Team for your review. We are pleased your concerns were addressed and rectified to your satisfaction. Please call us any time should you ever need our assistance in the future. Kind Regards. Mark Coffin Service Manager.

Terry Elias from Calgary
Terry Elias from Calgary
1 review Calgary, AB
10/10

Basement Heating ducts moved for basement reno.

Well we had been trying to get someone to move some heating ducts so that we could get our basement development completed. Karl and Shawn we first of all ON TIME!! When we had requested a quote Karl was on time and actually showed up!! The other high profile company who claimed to be on time, twice fail to even show up and only call a few minutes prior to the appointment to cancel. After the second time we decided to try Knight Plumbing and were very happy that we did. The were on time, pleasant, efficient, cleaned up when they were done and did extra repairs that they saw at no charge to us. The were innovative in doing repairs and modifications that improve the ease at which I was able to complete the development of our basement. Air vents that were 3 feet from the wall and would have blocked the window to a future bedroom were moved about 28 inches to give us a clear view out the window and made it easy to box them in. They moved the return air vent from the ceiling and placed two air vents closer to for level. One in the bedroom and the other in the Family Room. The single vent along the main beam was also moved closer to the beam and with other adjustments my wife and I were so happy with what we were able to do with the extra room in the bedroom. We also had a oven hood vent installed in our future kitchen which we were not planning to do right away but they convinced us that we would be able to save both time and money if we did it at the same time. So we did, what a great idea! Thanks! The one other thing that they did on the way out was that they noticed a floor pipe that appeared broken. Karl went back to his truck and came back with some pipes. Karl and Shawn replaced the pipe and just said it would work better this way, all at no extra charge. You two guys did such a great job and you sense of humor made my day go by much quicker as I was working on a project in the bathroom. We would definitely use your services again. Oh by the way we also inquired about having AC added to our home and Karl called a short time after they left and said that it would be far easier and cheaper if you got it done sooner rather than later. Good advice as my wife and I are planning to get a quote in the next week or so to see what will work best for us. Keep up the good work Knight Plumbing, great people, great work!!

Approximate cost of services:
$1,680.00
Was this review helpful?
Company Response

On behalf of our entire Service Team, a sincere thank you for taking time out of your schedule to share your recent experience with us. We are happy that you are pleased with the service from our Technicians. On behalf of the entire team here thanks again and please feel free to contact us anytime in the future for any and all your service needs. Best regards. Mark Coffin. Service Manager.

Chris from Calgary
Chris from Calgary
1 review Calgary, AB
10/10

Leaking gas

We could smell gas in the house. Jason from Knight Plumbing found the leak quickly and fixed it. The work was done quickly and Jason was very professional. We have peace of mind knowing Jason is just a phone call away!

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you for allowing our Service Technician into your home. I will pass your kind words on to Jason and the rest of the Service Team. And YES !!!!! We are always just a phone call away. We have technicians on call 24/7 365 days a year. We are here for our clients day or Knight. Thanks for taking the time to share your experience. Best regards. Mark Coffin. Service Manager.

gary woods from Calgary
gary woods from Calgary
1 review Calgary, AB
10/10

kitchen and bathroom taps

Working in the oil and gas industry and needing to replace two bathroom taps and one kitchen tap I started asking construction superintendents and general foremans who they would recommend.
Knight plumbing was a common response. After all was said and done, I will use Knight plumbing for any and all future repairs. Dave went above and beyond with helping us with our issues. Jason, the service rep, was outstanding in his professionalism, knowledge base, people skills and overall desire to complete the job in a timely and competent manner.
While not one for writing reviews (don`t remember if I have ever wrote one), the above experience has compelled me to share my story.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you very much for taking the time to write such a great review on your recent experience with us. On behalf of the entire Service Team we are pleased we could help you. Please call us any time should you ever need us and we will do our best to wow you with our service. Thanks again and Best Regards. Mark Coffin Service Manager.

Diana Joseph from Calgary
Diana Joseph from Calgary
1 review Calgary, AB
10/10

Plumpinh

I call yesterday for a garburator purchase and install.
Thinking it would be installed next week,and was pleasantly offered same day or next day appointment.
Perfect. The office called in advance of appointment to let me know Jason was on his way. Excellent professional,clean service! What a breath of fresh air to receive timely and compentant service!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you for your review. We are so happy that you were pleased with the service you received. I will make sure to pass your review on to the entire team here at Knight. Thanks again and Best regards. Mark Coffin. Service Manager.

Angele from Calgary
Angele from Calgary
1 review Calgary, AB
10/10

Plumbing - leaking through Lighting Fixture

We have been worried about a leak coming through our fixture. Did some investigation on our own and our insurance company recommended Knight Plumbing to us. Once I called an explained our situation there was a service technician named Dennis here fairly quickly. He was very pleasant and upfront about the costs. He proceeded to replace the seal under our toilet as this is what suspected to be the cause. I appreciate the time and proffesionalism. Fingers crossed our issue is resolved. :) Yes I would recommend this company to friends and family.

Approximate cost of services:
$313.00
Was this review helpful?
Company Response

On behalf of the entire Service Team, I am pleased you had a positive experience with our "Knight" Dennis. We are always striving to exceed our clients expectations on every service call. Thank you in advance for the kind words and we look forward to helping you in the future should you ever need us. Best regards. Mark Coffin. Service Manager.

Peter from Calgary
Peter from Calgary
1 review Calgary, AB
8/10

Leaking pipe

My wife was working downstairs when she heard a funny noise. The noise was water dripping from a light fixture. I quickly turned off the water to the house and the leak stopped. We could see which pipe was leaking and it was from the upstairs bathroom. I called first thing in the morning when they opened, gave them the information and a plumber was on the way within 45 minutes. Jason when he arrived was very pleasant, attentive when I described the problem, and was able to confirm visually what I had suspected on where the leak was coming from. He was quick to fix the problem, cleaned up after himself, double checked all the connections. I knew before I called the plumber that a hole would be needed in the ceiling in order to get access to the pipes. When he cut the hole, it was small, square, and recommended some options on how to cover up or fix the hole in the ceiling. Overall the next time I need a plumber, I would call Knight Plumbing again.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Sincere thanks for taking the time to share your recent experience with Knight. I will be sharing your review with our entire Service Team. I am glad that your concerns were addressed and corrected. Please do not hesitate to call us anytime for any of your future needs. Thanks again. Best regards. Mark Coffin. Service Manager.

isaac sayles from Calgary
isaac sayles from Calgary
1 review Calgary, AB
0/10

Furnace repair

Terrible experience, avoid doing business here. I called in on a Saturday after my furnace stopped working and the man who answered the phone advised me that it would be $130 for a service call on a Saturday and then I would be provided a quote to repair the problem. Well the technician arrives and after only 30 mins he present me with a bill for $540 and tells me the pressure switch was dusty and that he blew the dust off of it. When I question the $500/hour bill he was very rude and he tells me that the bill is so high because it is Saturday and that he would rather be sitting on the couch watching TV.

Approximate cost of services:
$540.00
Was this review helpful?
Company Response

Thank you for taking the time to post your thoughts on your recent service call. I fully understand how the costs may seem excessive. Our standard call out for an emergency service call afterhours is in fact as you stated. The actual repair is not associated with the call out fee. On checking with the Technician and also checking the GPS we were in fact at the residence for just under 1 hour. 11:26 - 12:08 to be precise. There was an issue with your pressure switch and also a plug in your drain line in the furnace. Our technician diagnosed these issues and corrected them. The plugged drain was the cause of the pressure switch failing. The actual repair cost is a standard diagnostic and repair and was in fact $371 emergency after hour rate. It is a flat price for diagnosing a furnace and repairing with no parts needed. It is my understanding that you were not present at the home and the comment made by the tech about sitting watching TV was in a joking matter with you over the phone. Regardless, that is not an acceptable comment. I do however invite you to call me directly should you wish to discuss your invoice further. Thank you again for your review and I hope and will strive that we can come to a resolution. Best regards. Mark Coffin. Service Manager.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knight Plumbing, Heating And Air Conditioning Ltd

Welcome to Knight Plumbing, Heating & Air Conditioning!

For over 50 years, Knight Plumbing, Heating & Air Conditioning has been a trusted name in Calgary, providing exceptional service to homeowners in the area. As a family business spanning three generations, we understand the importance of keeping your home functional and comfortable year-round.

We offer a wide range of services to keep your home running smoothly. Our plumbers can handle everything from clogged drains to sewer line repairs. For heating needs, we provide both repairs and new furnace installations. We also install and service various hot water tanks, including tankless models. To keep you cool during the summer, we offer air conditioning repair and installation services. Additionally, we can improve your home's air quality with our air filtration and purification systems. Our electrical services cover everything from appliance hookups to leak detection.

Our technicians are professionally-trained, licensed, and experienced. They undergo background checks before hiring and participate in regular training to stay up-to-date on new products and regulations.

We understand the value of your time, which is why our technicians arrive promptly in uniforms and use mats and booties to protect your home. We also have GPS on all our vans to ensure on-time arrivals.

Since 1991, Knight Plumbing, Heating & Air Conditioning has been accredited by the Better Business Bureau, reflecting our commitment to excellence and customer satisfaction. We have consistently earned multiple HomeStars Best of Awards and are proud recipients of the Consumers Choice and Top Choice awards. In 2012, we were also honored with the Better Business Bureau's Business Ethics Award for Southern Alberta and The East Kootenays of British Columbia.

Experience the Knight Plumbing, Heating & Air Conditioning difference. Contact us today for reliable service you can trust!

CATEGORIES
Plumbing and Heating & Air Conditioning
PRODUCTS
- Plumbing fixtures and fittings - Furnaces - Boilers - Hot water tanks (traditional and tankless) - Air conditioning units - Air quality improvement systems (such as air purifiers and humidifiers) - Electrical components (related to HVAC systems) - Heating and cooling accessories (thermostats, controls, etc.)
SERVICES
Plumbing Taps Toilets Leaks, Furnace Replacement & Repairs, Boiler Replacement & Repairs, Plumbing & Heating Renovations, Drain Cleaning, Backflow DeviceTesting, Hot Water Tank & Tankless,
BRANDS
Furnaces/AC: Goodman, Trane, Fridgidaire Boilers: Knight Lochinvar, Buderus, Super Hot Plumbing: Moen, Kohler, Delta, American Standard, Toto Hot Water Heating: Rheem, Bradford White, Navien, Noritz
WEBSITE
https://www.knightplumbing.ca/
YEAR ESTABLISHED
1970
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year labour warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.