Structube

Hi,

I order a ANNE Lounge chair.. After a month of being backordered, I finally get a email that the product has dispatched from their warehouse. I contact Structube on the 'Contact Us" Form to ask for shipping information. Instead of getting shipping information, I get an email saying

Please note that your order has been cancelled.

A refund may take between 5 to 10 business days to be processed depending on your banking institution.

Thank you,
Nacer

This is a absolute joke, now online the product price has been raised from 299 to 349.00. I followed up to the email asking why was my order cancelled and such, and they are not replying.. As the product is still on sale online.